Daily Worker Sales Admin

2 weeks ago


Tangerang, Indonesia MERCURE Full time

**Company Description** Mercure Serpong Alam Sutera**

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment, and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure traveler.

**Job Description** OVERVIEW OF DUTIES**

To handle all administration and ensure the smooth running of the department under the supervision of the Director of Sales.

**MAIN RESPONSIBILITIES**

**_ Customer relations_**
- Ensures that team organization remains flexible and ready to meet customer needs.
- Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

**_
Professional Techniques / Production_**
- The Sales Administration performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Director of Sales.
- Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
- Ensure that stationery item stock is accounted for and well maintained.
- Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
- Handle all typing work required. Take minutes of meetings.
- Assist in the dispatch and collection of correspondence in the hotel.
- Ensure the cleanliness of the office.
- Handle all incoming telephone calls and take messages.
- Prepare and send out facsimile messages.
- Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
- Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
- Keeps well-informed about the product (lodging, catering, and other facilities)

**_
Team management and cross-departmental responsibilities_**
- Works in collaboration with the other departments

**Qualifications**
- Graduated in business administration, hospitality management, marketing, or a related field preferred.
- Proficiency in Microsoft Office Suite, and other sales tools.
- Ability to adapt to changing circumstances and thrive in a dynamic, team-oriented work environment.

**Additional Information**
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can consider them.



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