Network Operation Manager
2 weeks ago
**Job Requirements**:
- Pendidikan mínimal setingkat S1 Teknik / Komputer / Manajemen - Pengalaman pekerjaan bidang IT
selama mínimal 12 (dua belas)
tahun
- Pengalaman sebagai
manager/leader/supervisor dan/atau yang setingkat mínimal 3 (tiga) tahun
- Memiliki sertifikasi JNCIE/CCDE/CCNA
- Pemahaman terkait Manajemen Krisis
- Pemahaman terkait Pengelolaan Portofolio Layanan
- Pemahaman terkait Service Level Agreements
1. Menetapkan target capaian (SLA) kerja divisi Network Operation Center
2. Menyusun program kerja dan action plan divisi Network Operation Center
3. Memonitor kinerja divisi Network Operation Center secara berkala
4. Membuat rencana mitigasi atas kejadian yang tidak terencana
5. Membantu menyusun dan melakukan finalisasi usulan perbaikan SOP & MOP
6. Melakukan koordinasi dan eskalasi dengan pihak penyedia principal atau authorized distributor apabila terdapat kebutuhan dan permasalahan yang bersifat advanced level
**Job Type**: Contract
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