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Transport Operations Associate Product Manager

3 weeks ago

Tangerang, Indonesia Traveloka Full time

Traveloka is Southeast Asia's lifestyle super app with a mission to fulfill the lifestyle aspirations of our users. Founded in 2012 by ex-Silicon Valley engineers, we set out to solve a central problem: simplifying travel from Indonesia to the world. That's how we became Indonesia's leading travel platform. Today we are so much more than that, our suite of products and services - spanning across travel, local services and financial services - provides our users with an end-to-end solution for their lifestyle needs. From transportation to accommodations, attractions to eateries, and insurance products to financial services, we want to empower the region's fast growing and highly aspirational consumers to enjoy new experiences and explore the world around them.

Traveloka is more than just a workplace. It's a dynamic environment centered around the people, where you grow to be the best version of yourselves, creating positive impacts on society, and empower people to fulfill their lifestyle aspirations. Innovation, execution, and continuous development are the traits that Traveloka holds on consistently.

Discover what it's really like to unlock your skills and potential through innovation at Traveloka.

**Your Role**:
As an Associate Product Manager in Transport product team you will have the following responsibilities:

- Take ownership & have deep understanding of Flight product's behavior and technical journey, as well airline and supply partners system and process.
- Work with team with multiple nationalities & backgrounds to maintain system stability, meet operational metrics & be prepared for mitigating disruptions
- Responsible to coordinate & gather feedback from internal & external stakeholders
- Have the Understanding of business, user, and technical context to manage projects & make necessary decision for product operation.
- Take responsibility to coordinate problems analysis and do what it takes to solve within a short period of time
- Minimum Bachelor's degree from reputable university. Majoring in Computer Science, Electrical Engineering, or Telecommunication.
- 4 years of working experience in tech related field and/or 2 years of combinable working experience as one of the following IT position: Technical Product Manager, Project Manager, Solution Architect, Quality Assurance Engineer, Software Engineer, Infrastructure Engineer or System Analyst.
- Willingness to run the extra miles and work with unpredictable schedules (i.e., standby on instant communication channel in case issue arises).
- Ability to work calmly and effectively in a high pressure situation.
- Ability to prioritize action plan & distribute task effectively during high pressure situation.
- Ability to work on several different projects and prioritize resource allocation between projects.
- Excellent communication skills, highly resilient and good analytical skills.
- Experience in creating a good technical document, product requirement document, or RFP document.
- Proven track record of maintaining, troubleshooting & managing incidents in a critical environment.