Customer Service Lead E-commerce
2 weeks ago
Gambaran Pekerjaan
- Sebagai Customer Service Lead E-Commerce, Anda akan memimpin tim Customer Service dalam operasional proses pembelian, pengiriman dan penanganan keluhan untuk memastikan terpenuhinya kepuasan pelanggan dan kinerja e-commerce.
Kualifikasi
- Minimal D3 segala jurusan.
- Minimal 3 tahun berpengalaman sebagai Customer Service Lead, diutamakan di bidang e-commerce.
Skill yang Dibutuhkan
- Komunikasi
- _Leadership_
- _Problem Solving_
- _E-Commerce Management_
- _Customer Complaint Management_
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