Account Growth Manager

2 weeks ago


Jakarta, Jakarta, Indonesia Ciena Full time

We are committed to our people-first philosophy at Ciena, fostering a culture centered around individual passions, growth, well-being, and belonging. Our teams enjoy a flexible and personalized work environment.

Your Role

As Account Growth Manager, you will lead sales responsibility for managing Telkom Group/Strategic Indonesia accounts and channel partners in country. Your role will involve developing strategies for growing existing business and driving new sales with a hunting mentality. Business development, customer relationship management, and account management skills are essential for success in this position. You will collaborate with pre-sales and post-sales team members to achieve annual sales targets and other corporate objectives.

Your Responsibilities

  1. Develop go-to-market and strategic plans in Indonesia based on your understanding of market dynamics and competition.
  2. Create account plans for targeted accounts and drive in-country sales activities towards annual sales targets.
  3. Gain a deep understanding of customer needs, their objectives, and purchasing processes.
  4. Identify, develop, and screen sales opportunities for new and existing customers.
  5. Collaborate with regional sales engineering, product line management, and sales operations teams to achieve sales and revenue objectives.
  6. Be responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed.
  7. Familiarize yourself with good sales CRM habits and previous experience with Salesforce.com would be an asset.
  8. Possess technical background knowledge to learn about Ciena's solutions, including optical transmission, packet networking, and software technologies, and participate in regular trainings.
  9. Have a good understanding of the competitive landscape and regional business market.
  10. Perform other duties as requested or assigned.


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