Training and Quality Assurance Specialist

3 days ago


Jakarta, Jakarta, Indonesia PT Container Maritime Activities Full time
Job Description

We are seeking a highly skilled Crew Training Standards and Quality Officer to join our team at PT Container Maritime Activities. In this role, you will be responsible for managing feedback from our seafarers on training content and providing analysis on it. You will also provide visualization of training data to assist the team in fulfilling objectives.

The successful candidate will be in charge of the administration of Referent Trainer Trainings and media broadcast of training events and highlights. Additionally, they will ensure that all training contracts are followed up and updated, improve invoicing quality among the network, and implement and manage the induction program for new agencies and staff.

You will also assist CMA Ships Singapore with preparation of the annual training budget and its application. Furthermore, you will monitor KPIs, trends, data analysis, and prepare respective weekly, monthly or quarterly reports which would reflect the status.

Requirements
  • Bachelor's degree, preferably in business/marketing/communications or maritime related discipline.
  • Proficiency in MS Office applications like Excel/Word/Vlookup and design tools for presentations.
  • Good command of English, both written and spoken.
  • One year of relevant experience would be an advantage.

Personal Attributes
  • Good team management skills.
  • Good interpersonal skills.
  • Good time management skills and ability to meet deadlines.
  • Good organizational skills.
  • Ability to prepare reports with accuracy.


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