Retail Operations Manager

1 week ago


Jakarta, Jakarta, Indonesia Michael Page Full time
Job Description

We are looking for an experienced Retail Operations Manager to join our team in Indonesia. As a key member of our leadership team, you will play a critical role in driving the success of our retail operations.

Your primary responsibility will be to oversee multiple stores, focusing on inventory management, cost control, and staff development. You will work closely with the sales teams to ensure accurate stock levels, efficient inventory movement, and optimal product placement.

You will also be responsible for developing and implementing plans to improve store performance, including enhancing customer service, optimizing processes, and increasing sales.

To succeed in this role, you will need strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to motivate and lead a high-performing team.

  • Monitor and optimize store revenue and expenses to ensure profitability.
  • Oversee multiple stores specialising in perishable and high-demand products, adhering to company guidelines and financial targets.
  • Identify and rectify inventory discrepancies to maintain accuracy and regulatory compliance.
  • Continuously innovate and implement strategies to boost store performance and operational efficiency.
  • Track and improve key performance indicators, including sales, inventory, and customer satisfaction.
  • Create team leadership framework for store managers and staff to create a high-performing team.

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