High-End Sales and Operations Manager

2 weeks ago


Surabaya ꦱꦫꦧꦪ, Indonesia voilà Full time

Voila.id is seeking a High-End Sales and Operations Manager to join our luxury retail team. As a key member of our team, you will be responsible for driving sales performance, customer satisfaction, and staff training and development.

Key Performance Indicators
  • Drive sales growth through effective sales strategies and techniques.
  • Ensure exceptional customer service delivery, exceeding customer expectations.
  • Develop and lead the store team, providing coaching and mentoring to ensure seamless operations.
  • Foster a client-centric culture within the store, focusing on delivering exceptional experiences and driving repurchase objectives.
Requirements
  • A minimum Diploma 3 or Bachelor degree is a requirement.
  • The ideal candidate will have 2+ years of experience in fashion retail, specifically in medium to luxury environments.
  • Attention to detail, analytical thinking, and a deep understanding of fashion trends are essential.
  • Excellent team leadership and development skills are crucial for success in this role.
  • You should be a strong communicator and team player, with a focus on delivering exceptional results.
  • An attractive and confident presence, combined with high-level social and networking skills, is vital for success in this position.


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