Digital Store Coordinator

1 week ago


Jakarta, Jakarta, Indonesia Olaif Full time

Digital Store Coordinator Job Description

We're looking for an experienced Digital Store Coordinator to manage our online stores on Tokopedia, Shopee, TikTok, and Lazada, ensuring seamless operations and optimal performance.

Responsibilities:

  • Serve as primary liaison between the brand and its suppliers, marketplace partners, and distributors.
  • Manage day-to-day e-commerce platform operations, collaborating with internal and external teams on promotional activities, campaign execution, and price adjustments.
  • Work closely with the Digital Marketing Specialist to align digital marketing campaigns with business objectives.
  • Analyze shop performance metrics and provide regular performance reports for the brand and director.
  • Foster cross-functional collaboration among internal teams to guarantee efficient brand operations and customer interactions.
  • Address operational or technical issues impacting e-commerce platforms swiftly and efficiently.

Key Requirements:

  • eCommerce platform expertise, particularly with Shopee, TikTok, and Tokopedia.
  • Comprehensive understanding of e-commerce operations, encompassing pricing adjustments, promotional activities, and campaign coordination.
  • Proven track record in ecommerce or retail account management or brand management.
  • Outstanding organizational abilities with the capacity to manage multiple projects simultaneously.
  • Excellent communication skills for engaging effectively with internal and external stakeholders.
  • Advanced proficiency in data analysis and reporting with a focus on marketplace performance metrics.


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