Portfolio Development Director

4 days ago


Jakarta, Jakarta, Indonesia Prudential plc Full time
Growing Customer Value

We are committed to being partners for every life and protectors for every future at Prudential plc. Our purpose inspires us to create a culture of inclusivity and diversity, where our people can excel and contribute to our success. We empower our team members to drive growth and development, making a meaningful impact on our business.

Key Responsibilities

Customer Research and Analysis:
  • Conduct research initiatives to gather actionable customer insights, informing strategies and enhancing the customer experience.
  • Analyze customer data to identify key segments and develop targeted marketing campaigns.
Portfolio Strategy:
  • Develop and implement comprehensive strategies to drive customer acquisition, retention, and growth, aligning with overall business objectives and market trends.
  • Oversee the management of customer portfolios to maximize value and growth, optimizing performance across different customer segments.
Performance Reporting:
  • Track and analyze key performance indicators (KPIs) to measure the effectiveness of portfolio management strategies.
  • Prepare and present detailed reports on performance to senior leadership.
Team Leadership:
  • Manage and mentor a team of professionals, promoting a culture of excellence and accountability.
  • Foster collaboration and innovation within cross-functional teams.

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