IT Infrastructure Specialist
3 days ago
About Us
We are GrabTaxi Holdings Pte. Ltd., a leading superapp in Southeast Asia. Our mission is to drive economic empowerment across the region by providing innovative technology solutions to our users. As a Technology Solutions Manager at Grab, you will play a key role in developing and implementing technology strategies that align with our business objectives.
The Role
You will report directly to the Senior Manager of Service Management Office and work closely with cross-functional teams to build and improve our infrastructure management practices.
Key Responsibilities:
- Develop and enforce standards and guidelines for Configuration, Hardware & Software Asset Management, ensuring compliance with industry best practices and regulatory requirements.
- Maintain data quality, integrity, and security of the CMDB or similar repository to store and manage configuration items.
- Coordinate with stakeholders, including IT teams, procurement, and finance to track software licenses, maintenance agreements, warranties, and service contracts.
- Conduct regular assessments of software compliance and work with vendors to resolve discrepancies or non-compliance issues.
Requirements:
- At least 10 years experience in the IT industry, of which 3+ years focusing in configuration management.
- Experience with IT asset and configuration management or related roles.
- Proven experience in managing and maintaining Configuration Management Databases (CMDB) or similar repositories, ensuring data quality, integrity, and security.
- Knowledge of IT service management (ITIL) and related processes including service strategy, design, transition and processes.
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