Store Manager F&B Position

7 days ago


Jakarta, Jakarta, Indonesia PT. Erajaya Swasembada, Tbk. Full time

We are seeking an experienced and skilled Store Manager to join our team. The successful candidate will be responsible for the overall operations of our store, including managing a team of professionals, achieving sales targets, and maintaining high standards of stock and financial management.

Key Responsibilities:

  • Operations and Sales
  • Ensure the store operates efficiently according to company standards to achieve maximum customer satisfaction and profitability.
  • Supervise store cleanliness, layout, and product displays to maintain a welcoming atmosphere and efficient service.
  • Ensure all store equipment and facilities are in good condition to support efficient operations.
  • Maintain seamless service and product quality by overseeing both Front of House (FOH) and Back of House (BOH) operations.
  • Achieve and exceed set sales targets through effective sales strategies and analysis of sales trends.
  • Analyze sales trends and develop improvement strategies to drive business growth.
  • Provide excellent customer service to enhance satisfaction and loyalty.
  • Work closely with FOH teams to maintain a welcoming atmosphere and efficient service.
  • Team Development
  • Recruit, train, and develop the FOH and BOH teams.
  • Provide guidance, mentoring, and performance evaluations to ensure team members meet their full potential.
  • Manage work schedules and ensure adequate staffing in all areas of the store.
  • Foster collaboration between FOH and BOH teams to enhance operational flow and improve overall efficiency.
  • Ensure stock availability and accuracy through effective inventory management.
  • Control shrinkage (stock loss due to theft or damage) and prevent product losses.
  • Manage daily financial reports, including cash and credit card transactions.
  • Oversee BOH food preparation processes to minimize waste and control costs.
  • Compliance & Reporting
  • Ensure compliance with SOPs, company policies, and government regulations.
  • Prepare operational and sales reports regularly for central management.
  • Ensure food safety and hygiene standards are strictly followed in both FOH and BOH.

Qualifications:

  • Bachelor's Degree in Management, Business, Hospitality, or a related field.
  • At least 3 years of experience as a Store Manager in the F&B or retail industry.
  • Strong leadership, communication, and analytical skills.
  • Target-oriented and able to work in a dynamic environment.
  • Proficient in Microsoft Office and POS systems.
  • Experience managing both FOH and BOH teams is a plus.


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