Quality Assurance Manager

5 days ago


Semarang, Central Java, Indonesia SharkNinja Full time

Our mission at SharkNinja is to positively impact people's lives every day in every home around the world.

Senior Supplier Quality Engineer @ SharkNinja

As a key member of our global team, you will collaborate with other cross-functional teams to drive quality improvement activities through the entire product life cycle. You will leverage your experience to positively impact the organization and meet our goals to deliver 5-star products to consumers around the world.

We are seeking an individual equipped with good characteristics such as integrity, honesty, a break-through mindset, and a high adversity quotient. In this position, you will be responsible for monitoring supplier ongoing product quality performance and initiating continuous improvement activities to achieve/exceed defined supplier quality metrics.

Your responsibilities will include building relationships with vendors to gain their support in implementing the QA system in factories, ensuring compliance with regulations and corporate policies and procedures, and solving quality issues on-site in factories to support on-time shipment.

You will review and analyze defect samples and take corrective action, monitor the quality plan at supplier, and assess the deployment of effective quality tools at supplier.

Your other key responsibilities will include ensuring supplier conducts product testing as per the schedule agreed with SharkNinja and reporting and leading failure investigations for product failures, pre-approving supplier requests for deviations, and supporting the ECN process at supplier, ensuring timely closure of ECNs.

You will also ensure that the CAR process is updated including root cause analysis and monitor performance against set metrics for CARs, approve closure of CARs, and provide QA manager with regular reporting of supplier ongoing product quality performance.

The ideal candidate will have sound knowledge of QS and quality improvement tools, e.g., SPC, FMEA, good knowledge of Home Appliance products, and proficiency in writing and reading English.

A certificate/diploma in Electronic/Automation Engineering or knowledgeable and experienced in Quality System (Documented Processes and Procedures) is required. Knowledge of SA8000 (Social Accountability Practices), ISO14000 (Environmental Practices) is a plus.



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