Operations - Process Improvement (Warehouse)

4 days ago


Jakarta, Indonesia Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Work closely with warehouse operations team and management team
- Identify gaps and pioneer new ways to optimise warehouse processes
- Design report to monitor operational performance and enhance operational visibility
- Initiate; Kaizen, Lean, and VSM (Value Stream Mapping) training/workshop

**Requirements**:

- Bachelor's degree from any major
- Proficiency in English, both written and verbal
- Excellent communication, presentation slides creation, and presentation skills
- Excellent in operating Ms. Excel and Ms. Power Point, or Google docs, sheet, and slides
- Ability to make inferences from data and devise an appropriate course of actions
- Good knowledge about warehouse operation and Warehouse Management System (WMS)
- Minimum 3 years of experience in Operation Excellence (preferably in warehouse or logistics related)
- Prior experience in leading several improvements and cost savings projects
- Minimum Yellow Belt Lean Six Sigma certified
- Experience in giving Lean, Kaizen dan VSM (Value Stream Mapping) training/workshop



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