Account Maintenance Officer

2 weeks ago

Jakarta, Indonesia Citi Full time

The Client Onboard Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

**Responsibilities**:
Responsible for customer interaction, documentation issuance, review and system setups.
Demonstrates high level of diligence, motivation and organizational skills.
Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues.
Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners.
Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
Consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.
Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
Establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner.
Embarks on continuous on the job training for end to end product knowledge.
Understands client requirements and implement them correctly.
Understands new customer requirements and ensure adequate support to new customer requirements and initiatives. Monitors customer satisfaction and service level and drive process changes. Provides innovative solutions to clients.
Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.

**Qualifications**:
0-2 years of experience in Documentation review, Account Maintenance and related Cash products preferred.
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment. Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile.
Proficient in Microsoft Office Applications.
Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken).

**Education**:
Bachelor’s/University degree or equivalent experience
--------------------------------------------
- **Job Family Group**: Customer Service
--------------------------------------------
- **Job Family**: Institutional Client Onboarding
-------------------------------------------------
- **Time Type**: Full time
-------------------------------------------------
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the " EEO is the Law " poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting

  • Facility Maintenance

    1 week ago

    Jakarta, Indonesia Shopee Full time

    DepartmentPeople- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees. - Planning for all...

  • Account Maintenance Officer

    3 weeks ago

    Jakarta, Indonesia Surya Artha Nusantara Finance Full time

    Supervise assigned accounts to identify unresolved debts. Develop effective repayment plans, follow-up with clients on overdue accounts, Research and implement effective collection techniques. Update account status records and collection efforts Report on collection activity and accounts receivable status Bachelor degree (S1) in Legal, Economy or any...

  • Junior Accounting

    2 weeks ago

    Jakarta, Indonesia Humana International Full time

    **We are seeking a detail-oriented and diligent Accounting Officer to join our client manufacturing company. **Key Responsibilities** - ** Accounts Payable Management**: - Process vendor invoices and ensure timely payments. - Reconcile accounts and resolve discrepancies. - Maintain accurate records of all payables transactions. - ** Financial Record...

  • Maintenance Associate Manager

    2 weeks ago

    Jakarta, Indonesia Kanmo Retail Group Full time

    **Key Responsibilities**: - Responsible in ensuring that all Maintenance activities are: - Manage maintenance works to be timely and at optimized cost - Helpdesk Ticket Not Overdue - Helpdesk Responsiveness: Ticket Closed as per SLA **Requirements**: - Bachelor's Degree Electrical/Civil Engineering - At least 3-4 years of experience in building...

  • Accounting Officer

    2 weeks ago

    Jakarta, Indonesia PT. Mega Perintis Tbk Full time

    Record daily accounting journal. - Check and verify the completeness of documents related to financial transactions. - Reconcile financial data. **Requirements**: - Has minimum 3 years experience in a similar position preferably in Retail/Fashion company. - Has strong analytical thinking, numerical ability, and accuracy. - Good interpersonal relationship...

  • Accounting Officer

    2 weeks ago

    Jakarta, Indonesia PT Satu Dental Indonesia Full time

    **We Are Hiring: Accounting Officer** We are looking for an Accounting Officer to join our growing dental clinic team. If you’re detail-oriented, organized, and passionate about maintaining accurate financial records, this role is perfect for you! **Responsibilities**: 1. Manage daily accounting operations, including accounts payable and receivable. 2....

  • Maintenance Engineer

    1 week ago

    Jakarta, Indonesia 7112-P.T. BASF Indonesia Full time

    **Objectives**: As the Maintenance, you will contribute to maintenance and engineering activities and responsible for cost effective maintenance by collaboration with other department and follow the guidance from Maintenance Manager. In this role, you will as Deputy Maintenance Manager. **Responsibilities**: - Implement preventive maintenance plan. -...

  • Accounting Officer

    3 weeks ago

    Jakarta, Indonesia Amartha Full time

    As our Accounting officer, you will support your leader in supervising and ensuring the project already fulfilled all of the accounting requirements and have adequate supporting documents for audit purpose. You will also collaborate with other departments to identify and rectify some accounting issues and propose for improvement. - Responsible for checking...

  • Operational Maintenance

    2 weeks ago

    Jakarta, Indonesia Jaris & K Full time

    Mengembangkan dan melibatkan orang-orang dalam kegiatan pemeliharaan sehari-hari Mampu men-training ketika dibutuhkan Memfasilitasi training sistem maintenance untuk tim internal Mengkoordinasikan perbaikan dan langsung melakukan perbaikan Memeriksa setiap bahan alat dan inspeksi Mengimplementasikan program maintenance harian terhadap aset dan fire...

  • Maintenance Associate Manager

    2 weeks ago

    Jakarta, Indonesia Kanmo Group Full time

    **Key Responsibilities**: - Responsible in ensuring that all Maintenance activities are: - Manage maintenance works to be timely and at optimized cost - Helpdesk Ticket Not Overdue - Helpdesk Responsiveness: Ticket Closed as per SLA **Requirements**: - Bachelor's Degree Electrical/Civil Engineering - At least 3-4 years of experience in building...

  • Accounting Officer

    3 weeks ago

    Jakarta, Indonesia Otto Digital Full time

    Monthly FS closing Payment processing Tax liason PKS review Business support Min. 1 years experience in Finance/Accounting/Tax S1 Accounting Proficient with Excel Good tax knowledge Able to work in a tight deadline **Leadership skills**: Supervising staff **Technical skills**: Accounting, Ms. Office

  • Maintenance Technician

    1 week ago

    Jakarta, Indonesia Kone Full time

    Customer relationship management - Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) - Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer...

  • Ga Building Maintenance

    2 weeks ago

    Jakarta, Indonesia ASSA Rent Full time

    Ensure and carry out maintenance and repair infrastructure of office building. - Perform non-unit asset maintenance, inventory and reporting routine inventory check (stock opname). - Perform all tasks related to the fulfillment of employees' facilities in accordance with the standards set. **Job Qualifications**: - Max. age 28 years old - Diploma or...

  • Accounting Officer

    2 weeks ago

    Jakarta, Indonesia Trimegah Sekuritas Indonesia Full time

    Handle daily financial transaction Provide daily Adjusted Net Working Capital Report (MKBD) Provide monthly and annual financial report Perform banks reconciliation Prepare and records asset accounts, liability, revenue, and expense entries by compiling and analysing account information. Recapitulate and create record details of aging clients account...

  • Maintenance Engineer Indonesia

    2 weeks ago

    Jakarta, Indonesia Plastic Omnium Full time

    **JOB TITLE** **JOB FAMILY** **DATE** Maintenance Engineer INDUSTRIAL **MANAGER TITLE (solid line)** **FUNCTIONAL MANAGER TITLE (dotted line)** Plant Manager Maintenance Manager Asia **MISSION** - In one or two sentences, outline the primary purpose(s) of this position within the organization_ : Lead perform preventive maintenance TPM level 3, 4, 5...

  • Sharia Accounting

    3 weeks ago

    Jakarta, Indonesia AIA Full time

    Bring your career aspirations to life with AIA! Senior Officer for Sharia accounting and reporting to ensure that all accounting process including month end process and reporting (local and regulatory) has done with accurate and submitted on timely manner with no surprise and financial impact. - Perform general accounting activities including the...

  • Accounting Officer

    1 week ago

    Jakarta, Indonesia Edugate building Full time

    Senior Accounting Officer Requirement & Responsibilities : Bachelor degree / Diploma on Accounting Minimum 1 year as Accounting Staff, good skill for General Ledger, Balance Sheet, Profit /Loss (financial statement report) Familiar with Accounting software. Highly skilled in Tax (PPH 21, 23, Article 4 (2), 25, 29) & PPN Certification on Tax (Brevet A & B)...

  • Accounting Officer

    1 week ago

    Jakarta, Indonesia Edugate building Full time

    Senior Accounting Officer Requirement & Responsibilities : Bachelor degree / Diploma on Accounting Minimum 3 years as Tax and Accounting Staff Good skill for General Ledger, Balance Sheet, Profit /Loss (financial statement report) Familiar with Accounting software. Highly skill in Tax (PPH 21, 23, Article 4 (2), 25, 29) & PPN Certification on Tax (Brevet A &...

  • Customer Service Executive

    2 weeks ago

    Jakarta, Indonesia LUCE MAINTENANCE GROUP PTE. LTD. Full time

    We are a leading facilities management company based in Jakarta that is looking to hire a Customer Support Executive for our Indonesian office. We offer our employees competitive benefits, growth opportunities, personalized feedback, and guidance. The Company: KliknClean is a facilities management company that operates in the Indonesian archipelago. We...

  • Accounting Officer

    2 weeks ago

    Jakarta, Indonesia Edugate building Full time

    Senior Accounting Officer Requirement & Responsibilities : Bachelor degree / Diploma on Accounting Minimum 3 years as Tax and Accounting Staff Good skill for General Ledger, Balance Sheet, Profit /Loss (financial statement report) Familiar with Accounting software. Highly skill in Tax (PPH 21, 23, Article 4 (2), 25, 29) & PPN Certification on Tax (Brevet A &...