Lead Iot Service Assurance Engineer
2 weeks ago
IoT Service Assurance
- ITIL / ITSM
- IT Troubleshooting
**About Us**
One of the well-reputable Telecommunications company is hiring for a Lead IoT Service Assurance
As an IoT Service Assurance Specialist, your mission is to address specialized IoT challenges by resolving complex issues and contributing to overall service design. This role involves enabling and optimizing IoT services at various levels, coordinating efficiently with L3 teams, and engaging customers for effective issue resolution. Proactively ensuring performance, leading incident management, and adhering to security best practices and regulatory compliance, you play a pivotal role in shaping the future of cutting-edge IoT technology. Join our dynamic team and make a significant impact in the evolving landscape of IoT service assurance.
**Responsibilities**:
- Specialized IoT Issue Resolution: Own and resolve complex IoT issues, conducting in-depth analysis for optimal performance.
- Service Design and Enhancement: Contribute to designing and enhancing IoT services for evolving business needs.
- Service Enablement: Facilitate IoT service enablement at L1 support and in the field for seamless integration.
- Coordination with L3 & Customer Engagement: Collaborate with L3 teams and engage customers for efficient issue resolution.
- Performance Optimization: Proactively optimize IoT device, network, and platform performance.
- Incident Management: Lead the resolution of IoT service incidents, ensuring mínimal customer impact.
- Security Compliance and Documentation: Implement security best practices, maintain accurate documentation, and ensure regulatory compliance.
**Job Requirements**
- Education: Bachelor's degree in Computer Science, Electrical Engineering, or related field. Relevant IoT, networking, or cybersecurity certifications are a plus.
- Experience: Minimum 3 years in IoT service assurance, network operations, or related roles.
- Technical Skills:
- Proficiency in IoT protocols and standards.
- Experience with IoT platforms and device management.
- Experience with ITIL, ITSM
- Familiarity with ticketing system such as JIRA
- Communication Skills: Excellent written and verbal communication and technical and non-technical audiences.
- Analytical Skills: Ability to analyze and troubleshoot complex issues effectively
- Adaptability and Innovation: Ability to adapt to a dynamic environment and contribute to continuous improvement in IoT service assurance.
-
Senior Iot Manager
6 days ago
Jakarta, Indonesia McEasy Full timeCompany Description McEasy is an industry-leading company revolutionizing the fleet management sector. We are dedicated to streamlining operations, improving efficiency, and elevating safety in transportation through innovative technology solutions. **The Opportunity**: As our IoT Senior Manager, you will play a critical role in designing, developing and...
-
Iot Engineer
4 weeks ago
Jakarta, Indonesia WIT.ID Full timeResponsible for designing, implementing, and maintaining IOT Solution. Work closely with the IT team to ensure the smooth operation and security of our network systems **Responsibilities**: - Identify and resolve issues related to the quality, performance, or reliability of hardware devices. - Collaborate with the production team to understand and address...
-
Iot Procurement Specialist
7 days ago
Jakarta, Indonesia PT Otto Menara Globalindo Full timeResearching new potential hardware in GPS, Dashcam, Sensors, etc - Coordinating with client about IoT hardware problem **Qualifications** - Bachelor degree in Business/Technology/Engineering - 1-3 years experiences in procurement, especially IoT - Must be fluent in English and Mandarin - Have general knowlegde about technology and market trend in IoT in the...
-
Engineering Lead
6 days ago
Jakarta, Indonesia Cushman & Wakefield Full time**Job Title** Engineering Lead **Job Description Summary** The “Cluster Technical Lead” position is a key role within the client account, being part of the Cluster leadership team, this person will be responsible to manage all Engineering related systems (Electrical and Mechanical) including maintenance, efficiency upgrades, minor projects and...
-
Solution Architect Ai Iot
4 days ago
Jakarta, Indonesia PT Mitra Solusi Telematika Full timePT Mitra Solusi Telematika (MST) operates as an information technology company within the MahaDasha Group under Tiara Marga Trakindo (TMT). Established in March 1999, MST serves as the primary center for cutting-edge IT solutions and digital transformation across the entire TMT Group. We provide an exceptional range of IT solutions, digital and analytical...
-
Engineering (Iot - Electrical), Surabaya
7 days ago
Jakarta, Indonesia Fischer & Partners Recruitment Full timeEngineering (IoT - Electrical), Surabaya - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview...
-
Quality Assurance Engineer
6 days ago
Jakarta, Indonesia Luwjistik Full timeWe are looking for a Quality Assurance Engineer to join our team and ensure the quality of our software products. We are seeking someone to help us establish solid QA foundations and practices and eventually lead and guide a team of QA engineers working closely with the product and engineering teams. Develop and execute test plans and test cases to ensure...
-
Lead Software Quality Assurance
3 weeks ago
Jakarta, Indonesia Indodana Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
Device Engineer
4 weeks ago
Jakarta, Indonesia R Systems Full timeMinimum Bachelor in Electronic Engineering or equivalent - Excellent understanding about Electronics, PCB designs, preferably experience as IOT Makers, - Proficiency on H/W design including with Firmware & Protocols development, - Understanding on how to read electrical diagram and able to install and deploy IOT hardware, - Proficiency on developing H/W...
-
Quality Assurance Officer
4 weeks ago
Jakarta, Indonesia Youtap Limited Full time**Join a dynamic and innovative team!** Youtap Limited is seeking a Quality Assurance Officer to ensure the highest level of quality for our software products. As a Quality Assurance Officer, you will be responsible for implementing and maintaining quality assurance processes and procedures to ensure optimal product performance and customer...
-
Solutions Architect
4 weeks ago
Jakarta, Indonesia RP International Ltd Full timeOur client is one of the leading telco providers in Indonesia and we are seeking an experienced IoT Solutions Architect/Pre-Sales to join their team. In this role, you will be responsible for leading the technical sales process, working closely with sales, marketing, and engineering teams to develop and deliver innovative IoT solutions. You will act as the...
-
Services Engineer
4 weeks ago
Jakarta, Indonesia Organica Water Full timeOrganica is currently looking to fill a Services Engineer position. **Summary of Responsibilities** - Leading and supervising the installation of monitoring stations and control and instrumentation packages - Inspecting and maintaining the installed monitoring stations and instruments on a regular basis - Maintaining records and logs of different actions,...
-
Lead Engineer
4 weeks ago
Jakarta, Indonesia NES FIRCROFT Full timeBH-236788 Posted: 13/06/2023 - Competitive- Indonesia Jakarta- Contract- Mining**Eligibility**: Only for Indonesian - **Job Location**:East Indonesia - **Contract type**:12 Months Contract (Resident site/No Roster)**Requirements**: - Degree in Engineering with Minimum 15 years direct experience - Relevant mining industry experience With over 90 years'...
-
Quality Assurance
4 weeks ago
Jakarta, Indonesia OttoDigital Group Full timeOttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better...
-
Vehicle Supply
4 weeks ago
Jakarta, Indonesia Beam Full timeVehicle Supply & Quality Engineer takes care of the vehicles related matters at Beam. If you are a hands on person, this is one of the most challenging and rewarding roles at Beam! You will work closely with vendors, internal teams such as engineering, supply chain, operations and other departments to architect and improve vehicle performance & safety...
-
IT Quality Assurance
4 weeks ago
Jakarta, Indonesia PT Lintas Media Danawa Full timeIT Quality Assurance - Pendidikan min. S1 Teknik Informatika/Ilmu Komputer/Sistem Inforasi/MIPA - Memiliki pengalaman di bidang IT Quality Assuance Test Analyst/Engineer - Diutamakan memiliki sertifikasi IT Quality Assurance Test Analyst/Engineer - Usia maksmal 35 tahun - Diutamakan menguasai bahasa pemrograman berbasis Web dan Mobile "Waspada terhadap...
-
Data Center Automation Lead Engineer
4 weeks ago
Jakarta, Indonesia Michael Page Indonesia Full timeAbout Our Client We are currently partnering with one of the leading multinational data center companies who is looking for a competent Automation Lead Engineer to help them with their expansion in Indonesia. Job Description Good record of BMS project management, BMS designing, IOT understanding. Provide electrical design for a wide range of projects, and...
-
Customer Service Quality Assurance
7 days ago
Jakarta, Indonesia Kawan Lama Full timeGambaran Pekerjaan - Sebagai Customer Service Quality Assurance, Anda akan bertanggungjawab dalam mengukur dan menjaga tingkat kepuasan pelanggan sesuai ketentuan perusahaan, menentukan dan menetapkan kualitas layanan sesuai standard yang di tetapkan, mengadakan Knowledge Sharing secara berkala kepada Customer Service & Customer Service Officer dan Logistics...
-
Service Engineer
4 weeks ago
Jakarta, Indonesia ABB Full time**Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Data Center Automation Lead Engineer
4 weeks ago
Jakarta, Jakarta, Indonesia Michael Page Indonesia Full timeAbout Our Client We are currently partnering with one of the leading multinational data center companies who is looking for a competent Automation Lead Engineer to help them with their expansion in Indonesia. Job Description Good record of BMS project management, BMS designing, IOT understanding. Provide electrical design for a wide range of projects, and...