Housekeeping Manager

3 months ago

Bandung, Indonesia Marriott International, Inc Full time

**Job Number** 24012848

**Job Category** Housekeeping & Laundry

**Location** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda 390, Bandung, West Java, Indonesia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
- Inspects guestrooms on a daily basis.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to verify adequate supplies.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Verifies all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
- Schedules employees to business demands and for tracks employee time and attendance.
- Verifies employees understand expectations and parameters.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
- Observes service behaviors of employees and provides feedback to individuals.
- Verifies employee recognition is taking place on all shifts.
- Participates in an on-going employee recognition program.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Celebrates successes and publicly recognizes the contributions of team members.

**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Understands the brand's service culture.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team,

  • Housekeeping Manager

    5 months ago

    Bandung, Indonesia Hotel Indigo An IHG Hotel Bandung Dago Pakar Full time

    Housekeeping Manager - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...

  • Executive Housekeeper

    3 months ago

    Bandung, Indonesia PULLMAN Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Executive Housekeeper

    3 months ago

    Bandung, Indonesia IBIS STYLES Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Executive Housekeeper

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Job Number** 24050973 **Job Category** Housekeeping & Laundry **Location** Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Housekeeping Supervisor

    4 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Job Number** 23206173 **Job Category** Housekeeping & Laundry **Location** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda 390, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Assistant Executive Housekeeper

    3 weeks ago

    Bandung, Indonesia IBIS STYLES Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Housekeeping Supervisor

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Job Number** 24089698 **Job Category** Housekeeping & Laundry **Location** Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper...

  • Housekeeping Supervisor

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Job Number** 24104534 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Bandung, Jl Ir. H Juanda No 46, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Executive Housekeeper

    2 months ago

    Bandung, West Java, Indonesia Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Bandung, Jl Ir. H Juanda No 46, Bandung, West Java, Indonesia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs...

  • Assistant Executive Housekeeper

    4 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Job Number** 23206170 **Job Category** Housekeeping & Laundry **Location** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda 390, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in the oversight of the daily shift operations of...

  • Supervisor-housekeeping

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **หมายเลขงาน** 24089698 **ประเภทของงาน** Housekeeping & Laundry **สถานที่** Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia ดูบนแผนที่ **ตารางการทำงาน**...

  • Housekeeping - Bandung

    3 months ago

    Bandung, Indonesia Kozystay Full time

    Kozystay adalah perusahaan startup property management yang fokus pada persewaan jangka pendek. Kozystay mencari individu yang termotivasi dengan potensi tinggi untuk bergabung dengan tim. Kami menawarkan potensi kemajuan karir yang cepat dengan budaya perusahaan yang baik. Saat ini kami sedang mencari Fulltime Housekeeping yang akan membantu kami dalam...

  • Executive Housekeeper-asst

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **หมายเลขงาน** 24088520 **ประเภทของงาน** Housekeeping & Laundry **สถานที่** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda 390, Bandung, West Java, Indonesia ดูบนแผนที่ **ตารางการทำงาน**...

  • Housekeeper

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **رقم الوظيفة** 23195179 **التصنيفات** Housekeeping & Laundry **الموقع** Moxy Bandung, Jl. Ir. H. Djuanda No. 69, Bandung, West Java, Indonesia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Mgr-housekeeping

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Номер вакансии** 24012848 **Категория работы** Housekeeping & Laundry **Рез.** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda 390, Bandung, West Java, Indonesia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?**...

  • Housekeeping Attendant

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Job Number** 23195179 **Job Category** Housekeeping & Laundry **Location** Moxy Bandung, Jl. Ir. H. Djuanda No. 69, Bandung, West Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies...

  • Mgr-housekeeping

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24012848 **Catégorie d'Emploi** Housekeeping & Laundry **Lieu** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda 390, Bandung, West Java, Indonesia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International souscrit au principe de...

  • Executive Housekeeper I

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **رقم الوظيفة** 24050973 **التصنيفات** Housekeeping & Laundry **الموقع** Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع...

  • Executive Housekeeper I

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Номер вакансии** 24050973 **Категория работы** Housekeeping & Laundry **Рез.** Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?** N **Сфера...

  • Coord-housekeeping

    3 months ago

    Bandung, Indonesia Marriott International, Inc Full time

    **Número de Empleo** 24073141 **Categoría de Empleo** Housekeeping & Laundry **Ubicación** Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios...