Pharmacist

**Company Description**
Siloam Hospitals Group (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale. Hence, Siloam is able to increase affordability from all socio-economic backgrounds and provide access to quality and affordable healthcare all over Indonesia. The company’s vision of International quality, reach, scale, and godly compassion establishes the platform for Siloam to respond to the dynamic social transformation in Indonesia.
- Supporting pharmaceutical services in terms of receiving prescriptions, compounding and preparing medicines as well as distributing medicines in outpatient and inpatient pharmacy services to ensure that patients' drug needs are met in accordance with the service and quality standards set by the hospital. Monitor and continuously check the service management of Pharmacist Assistants and Runners in the outpatient and inpatient pharmacy units to ensure that the standards and procedures set by the hospital are carried out correctly and consistently.
- Receive and handle complaints from patients, doctors, nurses, or other departments related to pharmacy inpatient unit services to ensure customer satisfaction with pharmacy inpatient unit services
- Monitor implementation procedures and the process of providing pharmaceutical inpatient unit services in relation to established policies, standards and procedures, except for operational obstacles that may be encountered which can be followed up or escalated to interested parties
- Restore complete data and monthly reports for pharmacy inpatient units, including:

- The statistical and medicinal drug reports are almost over
- Stock and price reports
- Data quality objectives
- Narcotic and psychotropic drug stock reports
- Report data on drug returns from the treatment room
- Data on actual purchases of Cito pharmaceutical medicines
- Other reports required
- Monitor the procurement and use of medicines and general equipment, as well as the condition of cleanliness, procurement, use and maintenance of equipment in the pharmaceutical inpatient unit, so that they can be accountable to superiors
- Carrying out socialization and education to workers in the pharmaceutical inpatient unit regarding new medicines and medicines that are almost/have expired, as well as providing drug information services to all parties who need it to ensure that all relevant departments receive correct and appropriate information according to their needs.
- Monitor the refrigerator temperature as well as room temperature and humidity to optimize drug storage and management
- Implement and supervise quality and safety service procedures and practices, including attending training, collecting data, documenting and/or making reports necessary to support the achievement of overall hospital indicators and related department/unit targets
- Provide operational support to the Pharmacist Assistant in the inpatient pharmacy unit to ensure the continuity and smoothness of outpatient pharmacy services
- Supporting pharmaceutical services in terms of receiving prescriptions, compounding and preparing medicines as well as distributing medicines in outpatient and inpatient pharmacy services to ensure that patients' drug needs are met in accordance with the service and quality standards set by the hospital. Monitor and continuously check the service management of Pharmacist Assistants and Runners in the outpatient and inpatient pharmacy units to ensure that the standards and procedures set by the hospital are carried out correctly and consistently.
- Receive and handle complaints from patients, doctors, nurses, or other departments related to pharmacy outpatient unit services to ensure customer satisfaction with pharmacy outpatient unit services
- outpatient services in relation to the implementation of established policies, standards and procedures, including operational obstacles that may be encountered which can be followed up or escalated to interested parties
- Ensuring the completeness of data and monthly reports for the pharmaceutical outpatient unit: Static drug reports and drugs that are almost/already expired, Stock and price reports, Data quality objectives, Narcotic and psychotropic drug stock reports, Other required reports
- Monitor the procurement and use of medicines and general equipment, as well as the condition of cleanliness, procurement, use and maintenance of equipment in the pharmaceutical outpatient unit, so that they can be accountable to superiors
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