Growth Ops Analyst
11 hours ago
**About the role**:
As a Growth Ops Analyst on the Financial Services Platform, you will be working closely with the Marketing team, utilizing our voluminous data to improve the performance of both tactical and strategic campaigns. You will have ample opportunity to flex your analytics and project management skills, getting us even closer to the financial inclusion of all Indonesian. You will be based in the Jakarta office.
**What Will You Do**:
- Partner with the Offline Marketing, Online Marketing, and Brand Marketing team in developing an effective marketing campaign
- Deliver and execute the Vouchers and Direct Cashback campaigns based on briefs from the Offline Marketing, Online Marketing, and Brand Marketing team
- Voucher ops: Ensure customer/client or merchants' satisfaction in delivering the promotions
- Assisting the Offline Marketing, Online Marketing, and Brand Marketing team for the data-related requirements
- Collaborate with Growth Core for Offline/Online experimentations in order to see the effectiveness of treatments in increasing the metrics.
**What You Will Need**:
- BS from a reputable university, preferably in Engineering/ Science
- Minimum 1 year of working experience in related rolesBasic understanding of SQL and willing to learn advanced SQL.Basic understanding of analytic and database tools common within a marketing organization (e.g., Clevertap, Tableau, etc.) and willing to learn advanced marketing analytics.
- Possessing team synergy skills with a high level of enthusiasm in collaborating in a cross-functional team and can also balance attention to detail with swift execution
- Possessing project management skills to manage multiple projects with multiple internal and external stakeholders
- Able to identify operation failure and deep dive on data discrepancy and possess detailed oriented mindset
- Hustle is essential, moving quickly and executing to allow for continual iteration is a core competency of our team
**Bonus Points if**:
- Advanced SQL skill
- Experienced working with marketing analytics tools before (Clevertap, Mixpanel, Google Analytics, etc)
- Experienced designing & executing A/B test
**About the team**:
The Financial Services stream at Gojek is passionate about empowering our users with the tools to be financially responsible. The Growth team, currently consisting of 6 members, is at the center of the stream's Go-To-Market and strategy decisions, where we help direct the product towards the right solutions by tackling the right problems through exploratory data analyses and rapid experimentation. Imagine a blend of data analysis, marketing, statistical testing, and product management; that sweet spot is where we're at. We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing, because we believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving business problems, then you might be our person.
**About GoTo Financial**
GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.
GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.
GoTo Financial is committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
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