Mis Senior Analyst

2 weeks ago


Jakarta, Indonesia PT Media Prima HR Solutions Full time

**MIS SENIOR ANALYST**

**Persyaratan**:

- 2 - 4 years of experience in same position
- Proficiency in databases (creating scripts) using SQL is a must
- Advanced Excel knowledge is a must
- Python or Power BI experience is highly desirable.
- Experience with analysing Dialler productivity is a plus
- Able to communicate and understand in English is a must

**Role & Responsibilities**:

- Analysing client portfolios in detail and providing regular updates of performance and potential improvement areas,
- Makes recurrent performance and productivity analysis using existing reports in MIS,
- Prepares an ad hoc analysis for OPS management team upon the request, works with MIS team on preparing the numbers,
- Provides the OPS management team with regular analytical notes with insights and findings,
- Collect the status updates from Call Centre Heads and track the plans/ targets achievement,
- Weekly review on portfolio behavior / health check and analysis on performance trajectory.
- Qualifications & Skills

**Job Type**: Contract
Contract length: 12 months

**Salary**: Rp10,000,000 - Rp15,000,000 per month

Application Deadline: 04/30/2023


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