Technical Leads

4 hours ago

Jakarta, Indonesia Barito Integra Teknologi Full time

In BIT, Technical Lead is a person who serves as a central person responsible for technology within the organisation. A person who creates strategy and guides others in implementing technical solutions for BIT’s client and BIT as an organisation. Tech Lead proposes innovative solutions and drives their implementation and support.

**Summary Job Description**:

- Leading the organisation in terms of technology
- Contributing to smooth business operations
- Contributing to BIT’s excellent customer relations, the success of BIT projects and our customers
- Contributing to the development of BIT’s services, expertise, quality processes and financial success

**Technical Leadership**
As a lead person, the employee:

- Does due diligence as far as analysis and design of any projects they undertake
- Owns technological solutions to implement designs made for our customers.
- Owns solutions to support BIT business strategy and service delivery, including:

- Jira: manages work flows and set up for new projects
- Security, both internal and on customer projects
- Reporting, internal and to customers
- Creates and implements short and long-term strategy in terms of technological growth
- Leads the implementation and support of technological solutions
- Works with other BIT leaders to deliver services within their function
- Ensures that BIT staff have the necessary software and that it is up to date
- Ensures staff follow processes and proposes process improvements where necessary
- Participates in creating new products and services where technology is concerned

**Contributing to Business Operations**
As a contributor, the employee:

- Removes all technological obstacles from business operations
- Ensures that BIT is compliant with license agreements
- Ensures that BIT and customer data is secure from leak, tampering and accidental deletion
- Proposes, implements and supports new technological solutions that improve business operations

**Contributing to Customer Relationship and Customer Success**
As a contributor, the employee:

- Conducts respectful and friendly communication with customers
- Ensures that customers needs are met to the highest standards
- Puts customer needs first
- Obtains customer feedback, acts on it, and closes the communication loop with the originator
- Consults to customers to understand requirements and develop solutions
- Works with delivery teams to develop solutions
- Serves as **technical lead **on projects

**Contributing to the Development of BIT**
As a contributor, the employee:

- Ensures BIT is ahead of the curve in terms of technology and is seen as a leader by both competitors and customers
- Constantly learns to give BIT new capabilities

**Limit of Responsibilities**
Although the employee will often be required to work with a degree of autonomy, there are a few activities that are definitely outside the scope of this role:

- Making financial decisions without the knowledge of management
- Taking responsibility for legal matters
- Spending company funds without supervision from management

Jenis Pekerjaan: Penuh Waktu

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