Ngpam L2 Engineer

1 week ago


Jakarta, Indonesia PT Metrocom Global Solusi Full time

Job Summary
The NGPAM L2 Engineer will provide operational support and optimize privileged access security solutions. This role involves troubleshooting, configuring, and managing NGPAM solutions while working with IT security teams to mitigate risks and enforce least privilege principles.

Key Responsibilities
1. Incident Management & Support
- Act as L2 escalation for Delinea NGPAM-related incidents and service requests.
- Investigate, troubleshoot, and resolve PAM-related access control issues.
- Work closely with L1 support teams, IT security engineers, and enterprise customers.

2. PAM Configuration & Administration
- Manage policy configurations, access control, and user role assignments.
- Optimize password vaulting, session management, and just-in-time access.

3. Security & Compliance
- Ensure Delinea NGPAM solutions comply with security policies and frameworks
- Conduct privileged account audits, risk assessments, and compliance reporting.
- Assist in threat analysis, forensic investigations, and remediation of unauthorized access attempts.

4. Automation & Optimization
- Develop and deploy automation scripts for PAM operations.
- Integrate Delinea NGPAM with SIEM, IAM, and ITSM solutions for streamlined workflows.
- Improve privileged session monitoring and anomaly detection.

Skills & Qualifications
Technical Skills
- Strong hands-on experience with Delinea NGPAM (formerly Thycotic) or similar PAM solutions (CyberArk, BeyondTrust, etc.).
- Knowledge of Active Directory, LDAP, RBAC, and identity governance.
- Experience with Windows/Linux server administration and access control policies.

Soft Skills
- Strong analytical and problem-solving skills for PAM troubleshooting.
- Excellent communication and documentation skills.
- Ability to work in high-pressure environments and collaborate with global teams.

Preferred Certifications
- Delinea Certified Professional - NGPAM

Experience Requirements
- 3-5 years of experience in NGPAM Administration


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