Real Time Data Analyst

2 weeks ago


Surabaya, Indonesia CV Bara Coaching Indonesia Full time

Persyaratan

Excellent communications skills, speaking, reading and writing in English and Bahasa.
- Minimum 1 year experience in any Workforce Management related field.
- Good Organizational, time-management skills and good work ethic.
- Advance skills with MS Office and Google suite.
- In-depth knowledge of managed services industry performance metrics.
- Creative thinker, good problem-solving and analytical skills. Tanggung Jawab
- Monitors real-time work volume and schedule conformance to efficiently utilize staffing resources and to meet any necessary contractual obligations.
- Coordinates and manages same day and/or short-term off-line event scheduling
- Analyses trends such as call volume, AHT, latency, utilization, shrinkages, and attendance to understand and plan for potential overstaffing/understaffing conditions; adjust plans prior to and/or same day to enable teams to attain appropriate performance results.
- Participates in Help Desk calls to relay how issues are impacting the centre performance.
- Assists in the development of all reports and/or processes that increase the ability of the center to plan and predict performance effectively, efficiently and accurately.
- Effectively communicate center performance and information by providing reports and updates regarding the recent, current, and future business productivity.
- Schedule daily, weekly, monthly meetings to communicate information to Work Force Leaders and management to set expectations and confirm business needs to allow the business to make better decisions.
- Provides the business with timely status updates on projects and initiatives.


  • Real Time Analyst

    1 month ago


    Surabaya, Indonesia PT Gear Inc Services Indonesia Full time

    Minimum Qualifications and Experience - Excellent communications skills, speaking, reading and writing in English and Bahasa. - Minimum 1 year experience as RTA or in any Workforce Management related field. - 1 year of experience working in a call center or BPO environment highly desired. - Good Organizational, time-management skills and good work ethic. -...

  • Data Analyst

    4 weeks ago


    Surabaya, Indonesia PT. JIVA AGRICULTURE INDONESIA Full time

    **General Overview** Evaluate and analyze potential suppliers, and prepare monthly sales and supply cost reports to be submitted to direct supervisor. This position will report to the Senior Procurement Analyst. **Roles and Responsibilities** - Responsible for understanding the needs of their employer, and then communicating said needs with potential...

  • IT Analyst

    3 days ago


    Surabaya, Indonesia PT Azlogistik Dot Com Full time

    **Qualifications**: - Bachelor’s degree in Computer Science/Information Technology or equivalent - At least 1 year (s) of working experience in the related field - Strong analytical skills, great attention to detail, and good communication skills - Experience working on the project will be preferred - Has technical ability and method modeling - Understand...

  • System Analyst

    4 weeks ago


    Surabaya, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Surabaya- Surabaya**Work Type**: - Full Time- Must have 5 years experience as System Analyst - Willing to be placed in Surabaya - Onsite - Have experience with SCRUM Method and SRS (Software Requirements Specifications) is a must Key responsibilities: - Responsible for analyzing, designing, developing and implementing information systems...

  • System Analyst

    4 weeks ago


    Surabaya, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Surabaya- Surabaya**Work Type**: - Full Time- Must have 5 years experience as System Analyst - Willing to be placed in Surabaya - Onsite - Have experience with SCRUM and SRS is a must Key responsibilities: - Responsible for analyzing, designing, developing and implementing information systems or software to support the company's business...


  • Surabaya, Indonesia Bara Coaching Full time

    Mengumpulkan, merapikan, dan menganalisa database peserta dan komunitas afiliasi perusahaan - Membantu menganalisa tantangan dan peluang perusahaan melalui produk jasa yang ditawarkan - Mendata dan menganalisa keefektifan kampanye / iklan, endorse, dan potensi kerjasama - Membuat laporan analisa perkembangan penjualan dan evaluasi program - Membuat dashboard...

  • Senior System Analyst

    1 month ago


    Surabaya, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Surabaya- Surabaya**Work Type**: - Full Time**Job Description**: - Create software requirements specifications to develop a Software Requirements System. - Analyze the company's business needs through the Software Requirement System (SRS), including analysis systematic over business processes and technical requirements. Translating user...


  • Surabaya, Indonesia CV Bara Coaching Indonesia Full time

    Persyaratan Sarjana (S1) segala jurusan (lebih disukai dengan background IT, Matematika, Statistik, Bisnis / Ekonomi, maupun Ilmu Komunikasi) Pengalaman mínimal 1 tahun dalam mengelola big data Memahami SQL, phyton, dan Data Visualization Tools (Tableau, Looker, PowerBI, etc.) Kemampuan untuk menyederhanakan data yang kompleks dan menyajikan data yang...


  • Surabaya, Indonesia PT. Kertopaten Kencana Full time

    **REQUIREMENTS**: - Pria/Wanita usia max 30 thn - Pendidikan mínimal S1 - Terbuka untuk Fresh graduate - Mahir mengoperasikan Microsoft Excel - Mampu menggunakan SalesForce menjadi nilai tambah - Menguasai query language yang baik (min SQL/MYSQL) dan query language lainnya - Bersedia untuk terus belajar, memperluas pengetahuan dan bekerja keras **JOB...

  • Admin Training

    1 month ago


    Surabaya, Indonesia Brighton Real Estate Full time

    Requirements: - Bachelor's Degree in any field from a reputable university. - Maximum age of 27 years old, preferably female. - Experience in administration for online and offline events. - Good communication skills. - Detail-oriented and fast-adapting skills. - Ability to work under pressure. - Tech-savvy individual. **Job Description**: - Schedule...


  • Surabaya, Indonesia PERSOLKELLY Indonesia Full time

    **Location**: - Surabaya- Surabaya**Work Type**: - Full Time- 1 or 2 years of experiences in Master Data Management for Finance Department - Communicative in English is a must - Must be domiciled in Surabaya or East Java area PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing clients with comprehensive end-to-end workforce...


  • Surabaya, Indonesia GAIA DENTAL INDONESIA Full time

    GAIA DENTAL - a dental and healthcare company based in Australia and Indonesia - is hiring for a position! **Data Analytics/ Business Intelligence** Are you a seasoned Data Analytics/Business Intelligence professional with a passion for transforming data into actionable insights? Are you ready to take on a challenging role that demands independent work...


  • Surabaya, Indonesia Bayer Full time

    **Lab Analyst Physiology Row Crops** **JOB PURPOSE** - Execute Seed Physiology Tests to meet the supply targets ensuring physiological quality as per internal standards - Resource Planning for timely completion of tests as per protocol - Execute accurate recording of results in system and communicating it to right stakeholders - Documentation,...

  • Staff Admin

    7 days ago


    Surabaya, Indonesia PT. DEVA MEDIKA INDONESIA Full time

    **Job description** **Kualifikasi**: - Wanita, Pendidikan Minimal S1 (TEHNIK INDUSTRI, INFORMATIKA, MATEMATIKA, FISIKA) - Memiliki pengalaman mínimal 3 tahun sebagai Staff Admin & Data Entry - Mahir MS-Office (terutama MS-Excell) - Memiliki analisa skills yang baik - Mahir membuat laporan hasil analisis data. **Job Types**: Full-time, Fresh...

  • Sr. Business Analyst

    4 weeks ago


    Surabaya, Indonesia sribu.com Full time

    **Requirements** - Min. 3 years of experience in IT Business Analysis and programming including in automotive industry - Experienced in writing SQL statements (queries, DML DDL), functional design, SIT, UAT scenario & script. - Excellent writing and communication in English. - Experience working with senior decision makers. - Passionate about IT projects and...


  • Surabaya, Indonesia Blackstone APAC Full time

    Blackstone Group is a leading global investment firm co-founded by Stephen Schwarzman and Peter G. Peterson. The company's main businesses include private equity investment, real estate investment, hedge funds, credit funds and infrastructure investment. Has a broad private equity portfolio covering multiple industries and geographies. Its investment scope...


  • Surabaya, Indonesia Indofood CBP Full time

    Bogasari - Bogasari Tanjung Perak - Surabaya S1 Lulusan Baru - Kontrak **Persyaratan Pekerjaan**: - Pria, maksimal 28 tahun - Min. S1 Teknik Industri, Statistika, Sistem Informasi, Komputer Akuntansi - Min. IPK 2.8 - Mahir Ms. Office khususnya Excel - Penempatan : Surabaya **Deskripsi Pekerjaan**: Mengumpulkan, memverifikasi dan menyajikan data dalam...


  • Surabaya, Indonesia Indofood CBP Full time

    Bogasari - Bogasari Tanjung Perak Surabaya - Surabaya S1 Lulusan Baru - Tetap **Persyaratan Pekerjaan**: - Wanita, Maksimal 28 tahun - Min. S1 eknik Industri, Statistika, - Min. IPK 3.0 - Mahir MS. Office khususnya Excel - Penempatan : Surabaya **Deskripsi Pekerjaan**: Mengumpulkan, memverifikasi dan menyajikan data dalam bentuk tulisan atau grafik...

  • System Analyst

    4 weeks ago


    Surabaya, Indonesia PERSOLKELLY Indonesia Full time

    Must have 5 years experience as System Analyst - Willing to be placed in Surabaya - Onsite - Have experience with SCRUM and SRS is a must **Key responsibilities**: - Responsible for analyzing, designing, developing and implementing information systems or software to support the company's business goals - As a bridge between the management team, the product...

  • System Analyst

    4 weeks ago


    Surabaya, Indonesia PERSOLKELLY Indonesia Full time

    Must have 5 years experience as System Analyst - Willing to be placed in Surabaya - Onsite - Have experience with SCRUM Method and SRS (Software Requirements Specifications) is a must **Key responsibilities**: - Responsible for analyzing, designing, developing and implementing information systems or software to support the company's business goals - As a...