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Technical Consultant Manager
4 weeks ago
**Are you ready to make a BIG impact with TD SYNNEX?**
In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.
**Job Purpose**:
Solutions Manager role is a people manager role to lead a team comprising of pre-sales and solution architects. He/She is responsible for country MGP targets. He/She will need to work closely with country manager and solutions director to strategize solutions business which includes hardware, software and services.
The solutions manager will ensure that a career path is defined for solutions technical team development. He/she will recruit, lead and develop the team of pre-sales and solution architects to provide ongoing coaching and mentoring to maximize their performance.
**Responsibilities**:
- Ensure to accept complete responsibility as well as accountability for solution initiatives.
- Attain approval, track, update and report to management related to solution initiatives.
- Ensure to define roles plus responsibilities throughout entire team member to support the business units.
- Prepare resource plan as well as allocate resources for pre-sales support.
- Perform as channel for internal communication to management.
- Head responsibility for complete team performance.
- Build solid relationships with suppliers and partners.
- Measure the team individual performance with SMART goals as well as priorities.
- Analyze data as well as interpret data focused on enhancing service delivery capabilities to support the solution initiatives.
- Identify and interpret customer requirements mainly for solution as well as services.
- Responsible for driving solutions business pipeline, Quarterly Business Reviews, Forecast Planning and Services Cadence.
- Responsible to access new supplier onboarding requirements and respond to supplier Distributor RFPs for solutions & services.
- Responsible to provide services budget for revenue and MGP targets by working with the respective Business units to identify core and growth services.
**Knowledge, Skills and Experience**:
- Minimum level of education required: Bachelor's Degree
- Previous working experience with a technology principle vendor is a must.
- Expertise in one of the key technology domain (Data Center, Analytics, Cloud or NetSec)
- Minimum 3 years of people management experience leading a team of at least 10 people
- Experience in P&L forecast, budgeting and produce the required management reports.