Tenant Relation Staff

Alam Sutera is an integrated property developer focusing on the construction and management property committed to deliver better quality of life and high quality products. Responsible for providing programs, services, and informations to tenants Creates, updates, tracks, and closes work orders for all tenant services Reviews, updates, and maintains...

**Job Descriptions**: - Build and maintain a good relationship with customers / tenants. - Carry out service activities for the needs and complaints of tenants or counter owners so that tenant relations operations can be carried out properly and effectively. - Carry out handover activities / BAST for new tenants and tenants who have expired. - Responsible...

**Job Descriptions**: - Receive, identify and follow up on tenant complaints by becoming a mediator with management in solving problems in accordance with applicable regulations. - Conduct regular tenant visits according to predetermined targets. - Update the latest changes in tenant data (owners and/or tenants) in the field. - Convey and socialize all...

**Job Descriptions**: - Delivering information and official explanations from the manager to residents / tenants. - Carry out the handover and make the Handover Minutes (BAST) according to the applicable SOP. - Manage fit out administrative activities so that the process runs smoothly, including making WO (Work Order) offers according to the provisions and...

Responsible for providing programs, services and informations to tenants - Maintain effective relations with all tenants in order to ensure they are aware of their rights and responsibilities - Minimum Associate or Bachelor Degree of any major - Minimum 1 year of working experience as a Tenant Relation in Apartment - Well developed communications skills...

**Job Descriptions**: - Build and maintain a good relationship with customers / tenants. - Carry out service activities for the needs and complaints of tenants or counter owners so that tenant relations operations can be carried out properly and effectively. - Carry out handover activities / BAST for new tenants and tenants who have expired. - Responsible...

**Job Descriptions**: - Receive, identify and follow up on tenant complaints by becoming a mediator with the manager in solving problems in accordance with applicable regulations. - Provide suggestions to management regarding improvements to available facilities according to input from tenants and improvement of work systems related to tenant relations. -...

**Job Descriptions**: - Handle and monitor complaint & request from tenant, including fit out request - Carry out and monitor handover, including preparing invitation letter, checking unit condition, and contacting unit owner - Prepare tenant relation monthly report, including occupancy rate, fit out activity and tenant move in/out - Operate as a liaison...

Building a positive management reputation through communication, good relationships, and accurate services for tenants regarding environmental complaints so that the unit handover process can be carried out smoothly. - Invite tenant meetings and distributing pamphlets/brochures/circular letters outlining company policies related to product units, including...

**Job Descriptions**: - Receive, identify and follow up on tenant complaints by becoming a mediator with management in solving problems in accordance with applicable regulations. - Conduct regular tenant visits according to predetermined targets. - Update the latest changes in tenant data (owners and/or tenants) in the field. - Convey and socialize all...

**Job Descriptions**: - Gather potential tenants and collecting database - Accompany potential tenants for site surveys and coordinate with related teams regarding operations - Control master data and tenant rental status, as well as coordinate with related departments - Collect data on units that have not been rented - Support the Dept. Head to meet the...

**Job Descriptions**: - Canvass potential tenants and collecting database. - Attend location survey with potential tenants. - Prepare and secure lease agreement documents w/ tenants and monitor its effective period. - Prepare reports related with lease activities, occupancy rate, tenant database, potential tenant database, vacancies, etc. **Job...

**Job Descriptions**: - Implement administration related to leasing and promotional media with tenants according to the applicable SOPs. - Distribute documents and letters according to the specified deadlines and to the correct recipients. - Create a tenant database. - Input employee overtime data and attendance for outsourced personnel. - Compile a summary...

**Job Descriptions**: - Develop and maintain good relationship with existing tenants and partners. - Actively search feedback from existing tenants to add more value to ecosystem. - Implement and support administrative needs for partner relations, marketing & event division. - Receive, process, and enter data into the system (example: SAP & E-workflow). -...

**Job Descriptions**: - Carry out all activities and marketing communication strategies both event advertising and social media and others related to marketing and promotion - Make planning and budget marketing events and promotions - Create events according to tenant and business needs - Ensure visitor and tenant satisfaction in accordance with the...

**Job Descriptions**: - Actively looking for participants to place the exhibition area based on the goals set by the mall. - Reach revenue and target tenant occupancy rates set by the Mall. - Looking for Exhibition Organizer that has good product quality. - Prepare all the exhibition area documents that are leased including correspondence to prospective...

**Job Descriptions**: - To note, create and archive all CR/TR document data according to category in a complete, safe and easy to find. - Make routine administrative reports and correspondence (mailing/memo) for various CR/TR and tenant needs. - Distribute Work Request Forms to related departments to ensure that complaints are immediately followed up by...

**Job Descriptions**: - Carry out all activities and marketing communication strategies both event advertising and social media and others related to marketing and promotion - Make planning and budget marketing events and promotions - Create events according to tenant and business needs - Ensure visitor and tenant satisfaction in accordance with the...

**Job Descriptions**: - Prepare leasing strategy that covers lease plan, pricing, terms of payment, reward/commission for lease staff. - Create networking activities to gain prospective tenants. - Coordinate & coach lease staff to ensure target achievement. - Create and analyze lease operational report and achievement progress. **Job Qualifications**: -...

**Skills** **Tenant Acquisition**: - Identify and prospect potential tenants to fill available retail spaces. - Conduct market research to understand tenant demographics and preferences. - Develop and maintain relationships with leasing brokers, retailers, and other industry contacts. **Lease Negotiation**: - Present available retail spaces to...