Administration Social Media
5 days ago
**Requirements**:
- Min D3 graduated with 2 year of experience working in Social Media Care (Facebook, Twitter and Instagram)
- Passion for all things social - latest trends, platform updates
- Creative copywriter
- Up-to-date on local internet lingo a plus
- A fluent English speaker with excellent written skills.
- Able to commit night shift role (10pm-7am,5 days/wk), flexible in changing shift and work during weekends and holidays.
1. Deliver exceptional Social Experience to our passengers, peers & drivers.
2. Provide owned social media channels within set SLAs and KPIs.
3. Perform outbound call or investigation for certain cases (if necessary)
4. Complete documentation for each social media interactions.
5. Stay up to date with promos, incentives, policies and procedures.
6. Resolve product or service problems by clarifying the user’s complaint
**Please submit your CV in English.**
**Job Types**: Full-time, Contract
**Salary**: Up to Rp5,000,000 per month
**Education**:
- D1-D4 (required)
**Experience**:
- Social Media: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
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