Product Manager, Indonesia
4 weeks ago
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**
Job Description**
Team Summary**
The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.
**What a Product Manager (6 months contract) does at Visa**:
The Product Manager will report to Senior Director, Head of Products & Solutions Indonesia, who drive ecommerce penetration, debit activation, contactless penetration and VAS implementation in the country. The individual is responsible for supporting data analytics in an effort to grow the key performance indicators of cards, payments volume, total volume, market share, PCE penetration, international usage, and net revenue targets. The induvial will engage with ecommerce players in developing programs, all internal stakeholders in ensuring focus for target achievements, as well as work closely with clients in driving program implementation and VAS penetration.
**Details of the role**
- Grow ecommerce penetration for both CIF and PV through crafting relevant activation programs with ecommerce players in the market as well as with selected clients
- Develop targeted Debit clients that matters to move the market and ensure debit card is actively used during the early stage of account opening to gain PV growth
- Collaborate with Account Executive Team to enable debit card for ecommerce transactions and expand ecommerce acceptance for clients that implement strict merchant ecommerce restrictions
- Drive contactless penetration by providing insights through data analytics on opportunity to focus on for both issuers and merchant acceptance as well as ongoing monitoring to ensure all internal stakeholders are on the right execution track
- Drive Value Added Services (VAS) implementation to increase in-country revenue streams.
- Optimize the usage of Visa Analytics Platform (VAP) by ensuring data accuracy pertaining to the submission of Debit On-us/Off-us data by Acquiring and On-us data by Issuing
- Leverage Visa’s partner domestic switching (i.e. ALTO) data report as another source of data benchmark
- Ensure the usage of product opex budget is aligned with the product and country initiatives, and process governance is followed where programs are run on time and within the approved budget
- Utilize Visa’s huge data source to provide insights for the IPVMC cluster to monitor the achievements of Product goals, as well as Country scorecards
- Utilize industry, consumer purchasing behavior, wallets trends, retail banking and global digital trend analysis, as well as customer knowledge to pursue new business / growth opportunities for the growth of Indonesia’ commerce
- Work with the related Account Executives managers (Issuing and Acquiring) to retain and gain market share, securing new business opportunities - by identifying/analyzing client’s portfolio and provide product insight for the initial pitch to their public launch (implementation support) as well as in the ongoing development of the business CVPs.
- Work with the related Marketing and Corporate Communication to share Indonesia e-commerce platform that can be utilized by Visa’s clients to gain market awareness on the digital movement of the future payment
Qualifications**
What you will need**:
- Bachelor’s degree in Business Management (or similar)
- Min. 5 years of experience in Retail Banking, Cards or Consumer Financial Services
- Payments Industry knowledge or experience
- Good understanding of Visa Products and services is a plus
- Strong appreciation of technology and trends
- Digital Solutions / Portfolio Management desired
**Technical**:
- Sound knowledge of the banking and payment cards industry
- Good understanding of the digital landscap
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