Workflow Associate

6 months ago


Jakarta, Indonesia Boston Consulting Group Full time

**WHAT YOU''LL DO**:
As a Workflow Associate, you will coordinate DRS research workflow across SEA markets with customer service excellence, accuracy and organization. You will manage the daily workflow with an increasing level of independence, making sure capacities are managed optimally and, in a business focused manner. You will set the tone and expectation for the customer, from beginning to assigning of the work.

**YOU''RE GOOD AT**:
Working in a highly accurate manner in a deadline-driven, fast paced environment- Under the supervision of the Senior Researcher / Research Manager/ Senior Research Manager / wider Workflow Coordination team, you are a capable problem solver who comfortably multi-tasks while conducting coordination for the research workflow- You will have strong attention to detail, ensuring that critical information (data sources, internal billing, charge codes, etc.) is captured correctly in our automated request management system

Working collaboratively in an international, service-orientated environment- With directions from DRS management, you will match available capacity to request inflow, ensuring the allocation is in line with experience, skills and language capabilities- Whilst building a solid understanding on the research workflow process and developing a sound understanding on BCG’s internal capabilities, you will cooperate with other DRS offices and team members to optimize capacity development- You will have strong communication skills and feel confident managing customer / stakeholder expectations

Learning and growing your expertise- You will thrive in an intellectually intense environment and commit to gaining an understanding of all our Practice Area sources- In time, you will also grow your interest and capabilities in research by doing simple research task that comes to the channel- You will assist Senior Research Manager in getting data, analyzing and presenting the data in a power point format

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
0-2 years of relevant experience and general interest in business research- Bachelor’s degree with demonstrated high academic achievement- Experience with customer service in a fast-paced environment very desirable- Experience in secondary research desirable- Proficiency in Excel, Word and PowerPoint- Well-developed communication skills in English, or other SEA local language

**YOU''LL WORK WITH**:
Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.

**ADDITIONAL INFORMATION**:
The Data and Research Services (DRS) function is a dynamic and highly visible center of excellence focused on business research and process innovation. We collaborate with our consulting teams to bring advanced research capabilities to support projects and clients. DRS provides specialist research services to consulting teams and our Knowledge Team, taking deep pride in delivering rapid and precise results.

DRS works with both qualitative and quantitative data, conducting research and providing synthesized results from over 100 commercial sources, publicly available data, company and industry research, macro-economic, commodities and trade data.



  • Jakarta, Indonesia SEVEN Retail Full time

    We are seeking a dynamic and experienced Telemarketing Associate Manager to join our team and drive operational excellence in our sales department. The Telemarketing Associate Manager will be responsible for supervising a team of telemarketing agents, devising strategic initiatives to boost sales performance, and optimizing sales processes to maximize...


  • Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

    INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). We are seeking a motivated and detail-oriented Operations Associate Intern to join our team. This internship opportunity...


  • Jakarta, Indonesia Kredivo Group Full time

    We are looking for Associate Product Manager (APM) that is willing to learn new challenges in product management for operational processes. This role requires a blend of analytical skills, technical understanding, and a strong ability to collaborate with cross-functional teams **About the job** 1. Product Development: Drive end to end product development...


  • Jakarta, Indonesia PT LEVELUP ULTIMA INDONESIA Full time

    Level Up Infinite Digital Agency is hiring Digital Marketing Associates Job Description: - Creating interactive designs and videos for social media posts. - Designing out of the box digital advertisements to attract eyeballs and sales. - Create visual design aspect of marketing material, website, and other media - Brainstorm design system to create more...


  • Jakarta, Indonesia Tokopedia Full time

    **Description**: - As an Associate Automation Strategy, you will be a vital contributor to our organization's automation initiatives, focusing on optimizing processes and implementing innovative solutions. Collaborating closely with cross-functional teams, you will define automation strategies, manage project lifecycles, and drive continuous improvement....


  • Jakarta, Indonesia Fitch Ratings Full time

    Operations Associate, Middle Office, Public Finance, Jakarta **Requisition ID**:47270**Business Unit**:Fitch Ratings**Category**:Operations**Location**:Jakarta, ID**Date Posted**:Oct 29, 2024- At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your...


  • Jakarta, Indonesia Kanmo Group Full time

    **Key Responsibilities**: - Follow up on communication between Landlord and stores - Maintain relationship with Landlord PIC - marketing team (team handle Digital/OOH, social media and CRM) - Manage all data about every point of Digital/OOH and rate - To source vendor that suitable for Nespresso (LED Billboard, T-banner, TV Lift, etc) - Assist...


  • Jakarta, Indonesia Kanmo Group Full time

    **Key Responsibilities**: - Follow up on communication between Landlord and stores - Maintain relationship with Landlord PIC - marketing team (team handle Digital/OOH, social media and CRM) - Manage all data about every point of Digital/OOH and rate To source vendor that suitable for Nespresso (LED Billboard, T-banner, TV Lift, etc) - Assist...


  • Jakarta, Indonesia Kanmo Retail Group Full time

    **Key Responsibilities**: - Follow up on communication between Landlord and stores - Maintain relationship with Landlord PIC - marketing team (team handle Digital/OOH, social media and CRM) - Manage all data about every point of Digital/OOH and rate - To source vendor that suitable for Nespresso (LED Billboard, T-banner, TV Lift, etc) - Assist...


  • Jakarta, Indonesia PT Bina Pertiwi Full time

    Conduct in-depth organizational design analysis to identify areas for improvement and implement effective strategies to enhance structure and workflow. - Design and implement comprehensive employee development programs tailored to individual needs and aligned with overall business goals. - Recommend and implement employee competency review and assessment...

  • Logistic Staff

    6 months ago


    Jakarta, Indonesia PPG Full time

    Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory. Creates and reviews procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. Ensures rational distribution and delivery according to analysis report and tracking records. May require an...

  • Service Center Manager

    2 months ago


    Jakarta, Indonesia Time International Full time

    Jakarta What You'll Do: - The Service Center Manager is responsible for overseeing all operations within the service center, ensuring efficient workflow, exceptional customer service, and maintaining the high standards associated with luxury watch brands. This role focuses on leading the service team, managing budgets, maintaining inventory accuracy, and...


  • Jakarta, Indonesia WeNetwork Asia Full time

    **About the Company**: Our client a large logistics company are looking for experienced Credit Controller Manager to help them establish their P2P Financing business. This position is responsible for overseeing the lending process, from evaluating customers’ creditworthiness to approving or rejecting credit requests. **Responsibilities**: - Evaluate...

  • Staff Claim

    5 months ago


    Jakarta, Indonesia PT. Finfleet Teknologi Indonesia Full time

    Placement: Bantul, Yogyakarta - Proficient in operating MS Excel. - Experienced in handling calls and customer complaints. - Communicative and informative. - Fast typing skills. - Previous experience as an inbound/outbound call staff in e-commerce or logistics. - Ability to analyze problematic package cases. - Familiar with logistics workflow. - Capable of...


  • Jakarta, Indonesia Moladin Full time

    Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. **Key Responsibilities**: - Process Analysis and...


  • Jakarta, Indonesia lalamove Full time

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! Our strength lies in our internal values, namely **Passion**...

  • Test Lead

    2 weeks ago


    Jakarta, Indonesia Abhidi Solution Sdn Bhd Full time

    **Requirement**: - Overall Business Analyst experience of Oracle ERP Implementations for over 3 years. - Handled at least 1 end to end Oracle Fusion ERP Cloud implementations/ large transformation on Oracle SaaS cloud in the last 5 years. - Associate should be well versed with Functional Modules like Inventory/Finance/OM. - Manage all key communications...

  • Business Analyst

    1 week ago


    Jakarta, Indonesia Abhidi Solution Sdn Bhd Full time

    **Requirement**: - Overall Business Analyst experience of Oracle ERP Implementations for over 3 years. - Handled at least 1 end to end Oracle Fusion ERP Cloud implementations/ large transformation on Oracle SaaS cloud in the last 5 years. - Associate should be well versed with Functional Modules like Inventory/Finance/OM. - Manage all key communications...


  • Jakarta, Indonesia PT Bina Pertiwi Full time

    Conduct in-depth organizational design analysis to identify areas for improvement and implement effective strategies to enhance structure and workflow. - Design and implement comprehensive employee development programs tailored to individual needs and aligned with overall business goals. - Recommend and implement employee competency review and assessment...


  • Jakarta, Indonesia Ruby Labs Full time

    **About us**: **About the role**: **Key Responsibilities**: - Design, implement, and maintain automation workflows using N8N to streamline processes, reduce manual effort, and minimize the costs associated with external software. Continuously monitor and optimize these workflows to ensure maximum efficiency and cost-effectiveness. - Engage in comprehensive...