Platform Registration Engineer

1 week ago


Jakarta, Indonesia Infobip Ltd Full time

At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (CPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. Join our development forces in deploying the code that powers the performance of the Infobip platform.
- Responsibilities:
- Manage provisioning of accounts such as adding of services, sub-account creation, & settings changes-
- Administration & registration of senders & templates-
- Generate high quality data & performance reports-
- Serve as a trusted technical resource by acting on technical service requests with a desired quality and customer satisfaction standard-
- Contribute to internal improvement initiatives & focus on continuous developmentQualifications:
- 2-3 years of experience as customer support or in the customer services field-
- Intermediate to advanced knowledge in MS Excel/spreadsheets-
- Knowledge in A2P communications, SMS Messaging is preferred-
- Good communication skills when dealing with internal and external parties-
- Written and spoken fluency in English is a mustWhy our employees choose us (and stay)?- Never a dull moment - We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.- Opportunity knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.- Learn as you grow - Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.- Connect globally - Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Connect conference in Croatia. We put the “global” in globalization.- Compensation & Benefits - Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, company library, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle

LI-KA1

LI-Hybrid
- Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._


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