Customer Service Internship

6 months ago


Tangerang, Indonesia PT BFI Finance Indonesia Tbk Full time

PT BFI Finance Indonesia Tbk (BFI Finance) was established in 1982 as PT Manufacturers Hanover Leasing Indonesia, a joint venture between Manufacturers Hanover Leasing Corporation from the United States and local partners. It is one of long-established multifinance companies in Indonesia as well as the first multifinance company to be listed on the Jakarta Stock Exchange and Surabaya Stock Exchange (currently known as Indonesia Stock Exchange or IDX). BFI Finance was listed in May 1990 with ticker code BFIN. After undertaking debt restructuring due to the Asian financial crisis started in 1998, BFI Finance officially changed its name to PT BFI Finance Indonesia Tbk in 2001.

Currently, 48.15% of BFI Finance's shares are owned by Trinugraha Capital & Co SCA consortium (which among others consists of Bravo Capital Holding owned by Jerry Ng, Northstar Group, Garibaldi Thohir, and other passive investors). The remaining shares are owned by local and international institutional shareholders as well as public shareholders.
Memberikan informasi terkait produk dan proses yang dimiliki kepada konsumen interest yang melakukan walk in ke POS

Membantu konsumen melakukan validasi inputan data diri dan asset yang akan diajukan saat melakukan penginputan aplikasi di paltform

Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen sesuai dengan prosedur dan ketentuan yang berlaku,guna memastikan kepuasan konsumen dan pencapaian target SLA
Pria/Wanita, Single, Usia maksimal 25 tahun

Pendidikan mínimal SMA/SMK

Mampu berkomunikasi dengan baik dan keinginan untuk belajar

Mampu mengoperasikan Ms Office

Mempunyai inisiatif tinggi dan attitude yang baik

Mempunyai pengetahuan terkait pelayanan konsumen

Bersedia bekerja hari Senin - Sabtu

Domisili BSD, Pamulang, dan sekitarnya


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