Training Manager Hotel
2 days ago
**Training Manager**
**Responsibilities**
- Develop and implement comprehensive training programs to educate staff on policies, procedures, and service standards.
- Plan, schedule, and coordinate training sessions and workshops to ensure that all staff members receive appropriate training.
- Conduct training sessions and workshops to provide hands-on instruction, as needed.
- Evaluate training effectiveness and make recommendations for improvements.
- Develop, implement, and manage quality assurance programs to ensure that all services and products meet or exceed customer expectations.
- Monitor and assess customer feedback to identify opportunities for improvement.
- Participate in the development and maintenance of operational policies and procedures to ensure consistency and quality.
**Requirements**:
- Bachelor's degree in a relevant field (Hospitality, Business Administration, etc.)
- Minimum of 8 years of experience in the hospitality industry, with at least 5 years of experience in training and development.
- Excellent communication, presentation, and leadership skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively with other team members.
- Proficiency in Microsoft Office Suite and other relevant software.
Subject : TM Hotel
**Job Types**: Full-time, Contract
Contract length: 12 months
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