Floor Captain

3 months ago

Surabaya, Indonesia PT. STORYG JAYA INDONESIA Full time

Your Story of Growth, with StoryG

As a full-service Digital Comunication Company, we create and set up digital strategies for our customers. StoryG plays a key role in fulfilling each of your communication needs. We provide and adapt digtial marketing strategies to allow you to reach your target, combining online and offline actions.
Manages and leads daily activities, and implements SOP and policies related to operational activities. Work in collaboration with other teams to reach targets and goals. Maintain a good relation with customers.
Having at least 2 years experience in restaurant / hotel operations in the same position

Good communication and presentation skills;
Excellent problem-solving skills;
Strong analytical and planning skills

Able to communicate in English and bahasa Indonesia, both oral and written

Customer Satisfaction and Customer Service skills Operations Management expertise inclusive of leadership, guidance, and management of teams and inventory management

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

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