Business Process Analyst
4 days ago
Design Tager Operating Model Framework of Shared Services Senter (SSC). Process flow, split role, SLA, process control/operation metrics
- Involve in project implementation of SSC: implementation & migration plan and go live scenarios, Hypercare and stabilization, communication and change management
- Continous operation improvement/maturity level of SSC (maturity capability of people, prcess, platform, operation)
- Setup of services management and governance of SSC ( Services catalog, business model/scheme, service agreement)
- Identify exsting pain point of shared services center SSC (Process, Policy, Platform)
- Define operation SLA, process contrl/operation metrics of SSC
- Design new process flow, split role, SOP and Handbook of SSC
- Analytical operation metrics data and propose area for improvement of SSC
- Min Bachelor DEgree in industrial Engineering, Information Technology, Business Management, Statistic or any realted field
- 2-4 years of experience in Process Excellent, Business Process Improvement, Lean Project Implementation in area of HR or related field would be an advantage
- Deep understanding of HR/Finance Operation, Shared Services Center, Systme
- Strong in dara analytical, problem solving (solutioning), business partnering
- Willing to be places in MT Haryono, Jakarta Selatan
"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."
""Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."
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