Officer, Markets Support Analyst

4 weeks ago


Jakarta, Indonesia Bank of America Full time

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

**Description**

Operate as a maker / operator in executing day to day deliverables & resolution of transactional issues pertaining to FICC & Corporate Treasury trades on various products for Indonesian market.

**Responsibilities**
- Ensuring all trades, tasks and reports falling within his / her scope are processed promptly and accurately.
- Actively liaise with traders; clients; custodians & regional service providers to ensure accurate & timely processing of trades; confirms, settlements, reporting & escalation of exceptions.
- Deliver high standards of Client Service & Delivery
- Engage with line manager & key stakeholders in managing operational risk.
- Provide strong support to manage regulatory inspections; internal audits & contingency preparedness.
- Actively participate & contribute on change management / project initiatives locally.

**Experience**

1. Three years experience in financial services.
2. Have a comprehensive knowledge of Global Markets business & processes.
3. Good understanding of Local regulations including supporting document requirement
4. Familiar with regulatory reporting for Global Market
5. Have positive attitude show eagerness toward process improvement
6. Ability to liaise with all levels of the firm and people with different experiences and backgrounds
7. Ability to work under pressure in a team environment.
8. Comprehensive verbal and written English skills.
9. Good interpersonal and overall communication skills (written and verbal)

**Other Qualifications**
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world


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