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Retail Development Manager
1 month ago
Our client, dedicated to sourcing, roasting, and serving exceptional coffee, to create unique experiences that celebrate the rich flavours of Indonesian coffee culture, is looking for a Retail Development Manager to join their team.
**Requirements**:
- Proven experience in retail operations or a similar role.
- Strong understanding of operational systems, supply chain management, performance management, and team development.
- Ability to collaborate effectively with cross-functional teams, including Marketing.
- Experience in recruiting and developing training programs is a plus.
- Strong analytical skills to evaluate performance metrics and identify growth opportunities.
- Strategic thinker with a passion for retail development and innovation.
- Strong problem-solving and decision-making abilities.
- Exceptional communication and interpersonal skills.
- Ability to empower outlet leaders to achieve operational excellence.
- Commitment to driving continuous improvement, growth, and team development.
**Responsibilities**:
- Develop and evaluate operational systems to ensure smooth and efficient outlet operations.
- Provide guidance and support to outlet leadership, enabling them to independently manage and optimise their outlets.
- Create and assess performance evaluation systems to monitor and improve outlet performance.
- Collaborate with the Marketing team to implement effective in-store campaigns and activations.
- Identify and implement strategies to drive growth and development across all outlets.
- Develop additional revenue streams such as deliveries, events, and functions to maximise outlet profitability.
- Involve in recruiting key personnel for outlet leadership roles to ensure a strong team foundation.
- Design and oversee the implementation of training modules to enhance staff skills and knowledge.
- Develop and refine supply chain management processes to ensure consistent and timely delivery of supplies to outlets.
- Conduct regular reviews of outlet processes and suggest improvements for efficiency and quality.
**Benefits**:
Salary according to experience + BPJS