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Retail Development Manager

1 month ago


Denpasar, Indonesia High and Low Headhunters Full time

Our client, dedicated to sourcing, roasting, and serving exceptional coffee, to create unique experiences that celebrate the rich flavours of Indonesian coffee culture, is looking for a Retail Development Manager to join their team.

**Requirements**:

- Proven experience in retail operations or a similar role.
- Strong understanding of operational systems, supply chain management, performance management, and team development.
- Ability to collaborate effectively with cross-functional teams, including Marketing.
- Experience in recruiting and developing training programs is a plus.
- Strong analytical skills to evaluate performance metrics and identify growth opportunities.
- Strategic thinker with a passion for retail development and innovation.
- Strong problem-solving and decision-making abilities.
- Exceptional communication and interpersonal skills.
- Ability to empower outlet leaders to achieve operational excellence.
- Commitment to driving continuous improvement, growth, and team development.

**Responsibilities**:

- Develop and evaluate operational systems to ensure smooth and efficient outlet operations.
- Provide guidance and support to outlet leadership, enabling them to independently manage and optimise their outlets.
- Create and assess performance evaluation systems to monitor and improve outlet performance.
- Collaborate with the Marketing team to implement effective in-store campaigns and activations.
- Identify and implement strategies to drive growth and development across all outlets.
- Develop additional revenue streams such as deliveries, events, and functions to maximise outlet profitability.
- Involve in recruiting key personnel for outlet leadership roles to ensure a strong team foundation.
- Design and oversee the implementation of training modules to enhance staff skills and knowledge.
- Develop and refine supply chain management processes to ensure consistent and timely delivery of supplies to outlets.
- Conduct regular reviews of outlet processes and suggest improvements for efficiency and quality.

**Benefits**:
Salary according to experience + BPJS