Operations Support Surabaya

7 months ago

Surabaya, Indonesia Lalamove Indonesia Full time

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it

Our strength lies in our internal values, namely Passion for serving local communities, empowering SMEs and our driver partners, Execution, and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head-on to find the most innovative solutions for the world’s delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘global’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have the ambition to build an international brand by establishing an even more global presence.

Your impact won't end there; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives. You are the one who will directly empower our driver-partners and ensure their long-term economic viability.

THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

**What you will do**:

- Distribute attributes for the driver (Bag, Helmet, Jacket, Vest, Cap)
- Assist in sticker project for 4 wheels vehicle
- Work with related parties to ensure driver acquisition run smoothly
- Deliver training for new joiner driver
- Managing driver complain
- Willing to install stickers on the weekend (2 times per month)

**What we seek**:

- At least 1 year working experience in Operations or General Affair
- Positive, passionate, proactive, self-initiative, and attentive to details
- Strong communication skills
- Ability to communicate in local languages are preferable
- Join or have strong connection with driver community in Surabaya
- Willing to work on the field to support driver acquisition & on the weekend

**Job Type**: Contract

**Salary**: From Rp4,000,000 per month

Ability to Commute:

- Surabaya (required)

Ability to Relocate:

- Surabaya: Relocate before starting work (required)

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