General Manager-the Westin Surabaya
2 days ago
**Additional Information**
**Job Number**24181039
**Job Category**Property Leadership
**Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
The Westin Surabaya features 204 keys and is located in a single stacked tower spanning the 21st to 31st floors, with a transit lobby on the lower ground floor. The Four Points hotel occupies the ground to the 20th floors, with its lobby on the ground floor. The Westin offers three F&B outlets and a MICE facility covering 4,800 square meters, including a 3,650 square meter ballroom located on the third floor. The hotel is situated 11 kilometers southwest of Surabaya's city center and 24 kilometers west of Juanda International Airport, with a travel time of about 25 minutes to Pasar Turi Station, a major domestic arrival point. It is also conveniently near five golf clubs and provides strategic access to manufacturing, industrial areas, and trading hubs to the south, west, and north-west regions of the city center.
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.
**JOB SPECIFIC TASKS**
**Business Strategy Development**
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property.
**Business Strategy Execution**
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
**Sales and Marketing**
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
**Talent Management and Organizational Capability**
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports
-
Cdp Garde Manager
6 hours ago
Surabaya, Indonesia The Westin Surabaya Full timeCDP Garde Manager - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...
-
Complex Asst. Fb Marketing Manager
6 hours ago
Surabaya, Indonesia The Westin Surabaya Full timeComplex Asst. FB Marketing Manager - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda...
-
Complex Fb Content Creator
6 hours ago
Surabaya, Indonesia The Westin Surabaya Full timeComplex FB Content Creator - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang...
-
Spa Supervisor
6 hours ago
Surabaya, Indonesia The Westin Surabaya Full timeSpa Supervisor - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview...
-
Complex Account Director
6 hours ago
Surabaya, Indonesia The Westin Surabaya Full timeComplex Account Director - Berpengalaman lebih diutamakan - Teliti, bekerja keras, jujur, disiplin, bertanggung jawab - Memiliki komitmen pada pekerjaan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...
-
Branch General Manager
3 days ago
Surabaya, Indonesia PT. Bingoby Digital Kreasi (Jombingo) - Surabaya Full timeBranch General Manager Benefit: - Jaminan sosial - Dana pengembangan tim - Dana perjalanan tim - Tunjangan ulang tahun - Mobil perusahaan Domisili : SURABAYA "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda...
-
General Manager-aloft Surabaya
2 days ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24160588 **Job Category**Property Leadership **Location**Aloft Surabaya, One Marriott Drive, Surabaya, Indonesia, Indonesia **Schedule**Full Time **Located Remotely?**N **Position Type** Management **HOTEL DESCRIPTION** Aloft Surabaya will be the first Aloft in Surabaya, on top of Pakuwon City Mall, a mixed-use...
-
General Manager Surabaya
6 hours ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full time**Location**: - Surabaya- Surabaya**Work Type**: - Full Time- Placement at Surabaya - Minimum 5 years of total working experiences from FMCG company or Retail Industry - Leadership, team work, communicative, result oriented, responsive PERSOLKELLY is one of the largest recruitment firms in Asia Pacific providing clients with comprehensive end-to-end...
-
General Manager Surabaya
6 hours ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full timePlacement at Surabaya - Minimum 5 years of total working experiences from FMCG company or Retail Industry - Leadership, team work, communicative, result oriented, responsive **PERSOLKELLY is one of the largest recruitment firms in Asia Pacific providing clients with comprehensive end-to-end workforce solutions, enabling us to leverage their connections as...
-
Mgr-marketing Communications I
2 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25036552 **Job Category**Sales & Marketing **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - แมริออท...
-
Technician-HVAC-senior
1 week ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25039464 **Job Category**Engineering & Facilities **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - แมริออท...
-
F&b Service Expert
1 day ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24185539 **Job Category**Food and Beverage & Culinary **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - แมริออท...
-
General Manager
4 days ago
Surabaya, Indonesia Whiz Luxe Hotel Spazio Surabaya Full timeGeneral Manager - Minimum 3 years experience in tame position - Strong leadership - Excellent in English and communication Skills - Team work "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview...
-
Regional Sales Manager
6 hours ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full time**Location**: - Surabaya- Surabaya**Work Type**: - Full Time- Have minimum 5 years' experience working in FMCG company as Regional Sales Manager - Experienced in Handling for East Indonesia is a must - Willing to be placed in Surabaya and willing to work with high mobility **Responsibilities**: - Support the learning and development of the sales team -...
-
Hub General Affairs Surabaya
6 hours ago
Surabaya, Indonesia Kargo Technologies Full timeGA HUB is in charge of supervising and coordinating with GA Center team members in terms of providing services to all HUB units, both administratively and asset management. Liaise with internal stakeholders to ensure all routine and non-routine payments including reimbursement. All issues that arise can be resolved in a timely manner **Requirements**: -...
-
General Affair
1 day ago
Surabaya, Indonesia PT. Effata Fajar Anugerah Full time_**General Affair**_ dengan persyaratan sebagai berikut: - Lulusan S1 Segala Jurusan - Usia Max. 45 tahun - Memiliki pengalaman min. 2 tahun sebagai General Affair - Mampu mengurus dan mengontrol legalitas kendaraan, gedung, atk dan aset perusahaan - Mampu mengoperasikan komputer (Microsoft Excel dan Word) - Disiplin, Jujur, Dapat bekerja dalam Tim dan...
-
Senior Accounting
4 days ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full time**Location**: - Surabaya- Surabaya**Work Type**: - Full Time- Willing to be placed in Surabaya - Experienced in the field Minimum 4 - 5 years - Communicative in Mandarin would be an advantage PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing clients with comprehensive end-to-end workforce solutions. We are currently...
-
Graphic Designer
6 hours ago
Surabaya, Indonesia The Afterglam Surabaya Full timeInvolving and giving creative ideas for content as well as helping to develop and executing content - Working with the internal team to ensure content strategy in terms of creativity and values to align with our brand's identity and business goals - Able to write and communicate to the audience about our products and our campaigns to align with our...
-
Operation Assistant General Manager
1 week ago
Surabaya, Indonesia PT. SUMBER ORGANIK Full timeSebuah perusahaan Pembangkit Listrik di Surabaya membutuhkan segera karyawan yang berdedikasi, disiplin, pekerja keras, kreatif, menyukai tantangan dan memiliki motivasi tinggi untuk mengisi posisi: **Operation Assistant General Manager ( AGM )** **Tugas dan Tanggung Jawab** Melapor kepada General Manager dan memastikan aktivitas sehari-hari dilakukan...
-
Sales Manager
2 days ago
Surabaya, Indonesia The Capital Hotel Full time**The Capital Hotel - Surabaya** are selecting talents for **Sales Manager** (Pre-Opening's team) With Requirements: 1. Min. 2 years experiences in Hotel Sales or Marketing Manager 2. Fluent in English, both speaking and writting 3. Strategic thinking & planning to implement a sales's plan 4. Have a good communication, handling client selling, negotiation,...