Floor Captain

5 months ago

Badung, Indonesia ANV Hospitality Group Full time

ANV Hospitality Group is looking for a **Restaurant Captain** to join our team

**Responsibilities**:

- Greeting and welcoming guests when they enter
- Thanking guests and conveying gratitude while they are exiting
- Explaining different menu items and offering recommendations
- Answering any questions about the ingredients of a dish on the menu
- Serving food and beverages to guests, if required
- Presenting the final bill to guests for payment
- Addressing any guest complaints or requests
- Assist guests with table reservation
- Record transaction / orders in Point of Sales systems at the time of order
- Maintain cleanliness of work areas, glass, etc. throughout the shift
- Completes the daily responsibilities that are set for each shift
- Conducts monthly inventory checks on all operating equipment and supplies

**Requirements**:

- Able to speak English
- Proven experience in a Captain position or a similar role
- Able to work in a team
- Positive and outgoing personality
- Customer service skills
- Good knowledge of food and beverage service

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