Barista (Surabaya)

3 weeks ago

Surabaya, Indonesia Expat. Roasters Full time

**Responsibilities**
- Prepare the opening and closing of the bar, including calibration and supplies preparation.
- Check if coffee machines, grinders, and equipment operate properly and report any maintenance needs.
- Prepare and serve coffee and other beverages, ensuring high quality and consistency in taste and appearance that meet the standards.
- Engage with customers, providing excellent customer service, and creating a welcoming and positive atmosphere, including implementing Expat. Roasters signature services such as latte art on the table.
- Educates customers on the products and services, including coffee and its processes, other beverages, retail products, and merchandise.
- Handle customer complaints and resolve any issues that may arise.
- Maintain a clean and organized work area, ensuring compliance with health and safety regulations.
- Manage inventory and ordering of coffee and other beverages supplies and equipment.
- Collaborate with the kitchen team to ensure timely preparation and delivery of food and beverage orders.

**Requirements**:

- Proven experience as Barista
- Strong English skills both written and spoken.
- Excellent leadership, communication, and interpersonal skills.
- Exceptional organizational and multitasking abilities.
- Extensive knowledge of coffee and other beverages preparation, including brewing methods and latte art.
- Passion for coffee, with a desire to share that passion with others.
- Ability to work in a fast-paced environment and make effective decisions under pressure.
- Ability to work with flexible work shifts.
- Able to join immediately.
- Currently living in Surabaya is preferred.

Ability to commute/relocate:

- Surabaya: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Barista: 1 year (preferred)

**Language**:

- English (preferred)

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