Assistant Counsel

1 week ago


Jakarta, Indonesia Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

**The Opportunity**

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Assistant Counsel with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Indonesia Assistant Counsel will be responsible for conducting investigation on sales forces due to miss-selling or fraud cases or on employee for the fraud allegation, collecting the data/document needed for the investigation, making AFC Memo, providing data for regular report, assistance for legal matters such as police summon, providing legal advice for business unit.

**W **hat motivates you?**
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone

**We are looking for someone with**:

- Bachelor’s degree in Law
- Minimum experience 4-7 years in equivalent work experience
- Proven organizational and time management skills are required with demonstrated ability to manage multiple deadlines simultaneously
- Professional and mature approach with the ability to comfortably interact with all levels including Senior Management
- Willing to learn

**Nice to Haves**:

- Ability to build and manage relationships with the key internal stakeholders

**On the job you will**:

- Conducting investigation on allegation case of miss-selling or fraud process done by the sale forces escalated by the Complaint Management Unit or Channel Distribution, investigation on allegation case of fraud conducted employee
- Collecting all information and document needed for the investigation.
- Making AFC Memo (anti-fraud committee memo)
- Conducting anti-fraud training to sales forces and employee
- Assisting for Anti Fraud Working Group Meeting once a week.
- Assisting for Anti Fraud Committee Meeting every six months
- Giving legal advice to business unit regarding the legal aspect for the case escalated by business unit.
- Giving legal assistance for sales force or employee during police summon
- Represent company for case process in BPSK (Badan Penyelesaian Sengketa Konsumen)
- Making a response letter for subpoena letter from the customer

**Our commitment to you**

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer


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