Sop Controller

2 months ago


Jakarta, Indonesia SEVEN Retail Full time

**Job Description**:

- Create, review, and standardize SOPs, regulations, and work instructions across all centers.
- Continuously update SOPs to reflect business needs and industry best practices.
- Document end-to-end (e2e) processes for all operations, ensuring clarity and accessibility.
- Identify areas for improvement in operational processes and recommend adjustments.
- Collaborate with cross-functional teams to implement new procedures and ensure smooth adoption.
- Monitor the effectiveness of training and provide ongoing support.
- Monitor adherence to SOPS and operational standards at all centers.
- Conduct regular audits to ensure compliance with regulations and company guidelines.
- Track and report on key operational metrics to measure SOP compliance and performance.
- Standardize regulations across all locations to ensure uniformity in operations.
- Establish metrics to measure SOP performance and operational success.

**Requirements**:

- Minimal Bachelor's degree in Business, Operations Management, or a related field.
- Minimum of 1-3 years of experience in process control, operations, or SOP development.
- Proven experience in creating and standardizing operational procedures and documentation.
- Operational Excellence: Strong ability to develop, document, and enforce standard procedures.
- Attention to Detail: Exceptional organizational skills, with a focus on accuracy in
documentation and process control.
- Compliance & Auditing: Strong knowledge of regulatory requirements and experience with compliance audits.


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