Rider Team Lead
3 weeks ago
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Melakukan monitoring proses pengiriman / pengambilan barang
- Melakukan monitoring proses inbound dan outbound hingga ke bagian 3PL
- Melakukan monitoring proses sortir dan distribusi barang oleh kurir
- Memimpin tim kurir / driver serta membuat penjadwalan untuk proses pengiriman / pengambilan barang sesuai dengan SLA yang berlaku
- Memahami zona pengiriman barang, pembagian rute, serta memahami perhitungan operasional (bensin, dll)
**Requirements**:
- Memiliki ijazah SMA/SMK, Diploma, atau Gelar Sarjana di bidang apapun
- Memiliki 2 tahun pengalaman dalam bidang Logistik/Supply Chain atau sejenis
- Memahami seluruh proses planning, shipping, dan warehousing
- Bersedia untuk bekerja dalam shift
- Domisili dan/atau bersedia ditempatkan di **Buleleng, Abang, Selemadeg, Denpasar
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