IT Sytem Engineer

**The responsibilities of this role include**:

- Oversee production systems and infrastructure, proactively ensuring compliance with best practices and maintaining optimal levels of system and infrastructure availability.
- Prepare and maintain site configuration details and documentation, including network diagrams, to ensure accurate and up-to-date records.
- Participate in the design, planning, implementation, and post project support
- Liaise with vendors and other IT personnel for problem resolution
- Serve as an escalation point for the team, providing expert knowledge and support as needed, with a deep understanding of the client's environment and needs.
- Building & maintaining customer relationships
- Working autonomously in the role, while also collaborating effectively with various teams and vendors as needed.

**About You**
- **Fluent business grade English both spoken and written**:

- Bachelor’s degree in IT or related fields.
- 5 years of experience with deploying/supporting multiple enterprise technology platform.
- Enterprise level experience with full Microsoft stack or Network
- Able to quickly adapt and learn in a fast-paced environment

**Essential qualifications and expertise**
- Proficient in Microsoft operating systems, including both desktop and server environments, with a strong understanding of server roles and services., Example as a requirement and Linux can be a desirable attribute.
- Strong knowledge of Active Directory, Group Policies, and networking concepts such as DHCP, DNS, and VPN, along with a foundational understanding of Microsoft SQL and IIS configuration.
- Experience with virtualization technologies such as Hyper-V, VMware, and Citrix, along with a good understanding of remote technologies such as RDP.
- Experience with LAN/WAN infrastructure, including the configuration and management of routers, switches, wireless access points, firewalls, and network storage solutions (NAS/SAN)
- Skilled in using backup and disaster recovery (DR) solutions including Microsoft Windows Server Backup, Veeam, Datto, Unitrends, Spanning, and Backupify.
- Qualification: Any technology vendor certifications will be highly regarded especially around Microsoft, Sophos, and AWS technology stack
- Strong knowledge of IT security technologies, including IDS/IPS, endpoint protection, encryption, and security protocols, to ensure the integrity of the organization's infrastructure

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Orangeburg, SC 29118 (preferred)

Ability to Relocate:

- Orangeburg, SC 29118: Relocate before starting work (preferred)

Application Deadline: 02/28/2025
Expected Start Date: 01/06/2025