F&b Host

6 months ago

Jakarta, Indonesia Hiringmaps Full time

**Responsibilities**:

- **Guest Welcome**: Greet guests with a friendly and welcoming demeanor as they arrive at the Beach Club, creating a positive first impression.
- **Reservations Management**: Handle reservations, walk-ins, and seating arrangements effectively to optimize seating capacity and minimize wait times.
- **Guest Seating**: Escort guests to their tables, ensuring their comfort and satisfaction with the chosen seating.
- **Menu Presentation**: Present menus, daily specials, and promotions clearly, providing explanations and recommendations as needed.
- **Special Requests**: Handle guest inquiries, dietary restrictions, and special requests with attentiveness and efficiency.
- **Waitlist Coordination**: Manage waitlists during peak hours, keeping guests informed about estimated wait times and ensuring their comfort in the waiting area.
- **Order Accuracy**: Transmit guest orders accurately to the kitchen and collaborate with service staff to ensure timely delivery of dishes.
- **Communication Hub**: Act as a communication hub between the kitchen and service staff, ensuring smooth coordination and service flow.
- **Guest Engagement**: Interact with guests during their meal, addressing any concerns promptly, and ensuring their overall satisfaction.
- **Table Turnover**: Monitor table turnover, ensuring efficient service while maintaining a relaxed and enjoyable dining experience.
- **Payment Handling**: Process guest payments accurately, offering assistance with billing inquiries and providing receipts promptly.
- **Upselling and Promotions**: Promote upselling opportunities, such as beverage pairings or dessert selections, to enhance guest experiences and revenue.
- **Cleanliness and Ambiance**: Maintain the cleanliness and organization of the dining area, including resetting tables efficiently for incoming guests.

Jenis Pekerjaan: Penuh Waktu

Gaji: Rp22.000.000 per bulan

Pertanyaan Lamaran:

- Are you willing to work in Dubai?

Pengalaman:

- hospitality: 2 tahun (Diwajibkan)

Bahasa:

- inggris (Diwajibkan)

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