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Customer Relation Officer

1 month ago

Tangerang, Indonesia PT 3S Full time

PT Sigma Solusi Servis bergerak dibidang Human Resource Outsourcing membutuhkan:
CUSTOMER RELATION OFFICER (CRO)

deskripsi pekerjaan dibawah ini:
1. Tanggung jawab Mengelola hubungan pelanggan dengan pemahaman, pendefinisian, dan pelanggan untuk mencapai kepuasan pelanggan dan tujuan Perusahaan Menangani pertanyaan dan keluhan pelanggan untuk memberikan layanan dan informasi yang terbaik kepada pelanggan.

2. Menyiapkan dan melakukan tinjauan layanan Mengidentifikasi dan menilai kebutuhan pelanggan dan memberikan tanggapan/solusi yang akurat, valid, dan lengkap terhadap umpan balik pelanggan Memproses dan menyelesaikan umpan balik pelanggan dengan cepat dan sesuai dengan pedoman dan prosedur yang berlaku Menindak lanjuti keluhan dan kebutuhan pelanggan ke divisi terkait

Persyaratan:
1. Wanita Usia maksimal 30 tahun

2. Pendidikan Min SMK/SMA Sederajat

3. Pengalaman di Industri ISP (Internet Service Provider) mínimal 1 tahun

4. Keahlian yang dibutuhkan: Microsoft Office, Excel, Word Fasih berbahasa Inggris Sangat memperhatikan detail

5. Mampu bekerja dalam tim, di bawah tekanan dan tenggat waktu yang ketat

6. Keterampilan komunikasi verbal & tertulis yang sangat baik,

7.keterampilan presentasi dan keterampilan interpersonal Kepribadian berenergi tinggi dengan sikap giat dan senang bekerja di industri dinamis yang bergerak cepat Bersedia Bekerja secara Mobile

**Penempatan : Karawaci**

Untuk info terupdate seputar lowongan kerja silahkan joint di:
atau bisa hubungi rekrutmen kami di 085711489237 (Rekrutmen PT3S)

Jenis Pekerjaan: Penuh Waktu, Kontrak

Pertanyaan Lamaran:

- dimana domisili anda?
- perusahaan bergerak di bidang apa?
- dimana pengalaman Kerja terakhir anda?