IT Supervisor

**IT SUPPORT**

**About us**

We are a growing company in the real estate and hospitality industries in beautiful Bali. We are looking for an experienced IT Supervisor to provide the best assistance for our team. You will ensure any technical issues are resolved efficiently so that our operations run smoothly. This role is a great opportunity for a dynamic problem solver who enjoys helping others and takes pride in providing high-quality support. As our IT Supervisor, you'll administer our Google Workspace system to optimize internal collaboration and productivity. You will also play a crucial role in ensuring that our digital presence is robust and reliable. We are looking for someone who is proactive, creative, and passionate, with attention to detail.

Responsible for
- Manage information technology and computer systems
- Plan, organize, control and evaluate IT and electronic data operations
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Identify problematic areas and implement strategic solutions in time
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Handle annual budget and ensure cost effectiveness

Google Workspace Administration:

- Set up and manage user accounts, ensuring appropriate access levels and security protocols.
- Address user queries related to Google Workspace, providing technical support when needed.
- Stay updated with the latest features and best practices of Google Workspace, ensuring our organization leverages its full potential.
- Conduct regular training sessions for employees on Google Workspace tools, ensuring they're equipped to use them effectively.

General IT Support:

- Assist with internal tech issues, guiding employees through troubleshooting procedures.
- Collaborate with external vendors or IT specialists when advanced support is needed.
- Regularly back up critical company data and implement disaster recovery measures.

Manage Website Development & Maintenance:

- Manage development, Maintanence, and update of company websites, ensuring responsive design and optimal performance.
- Work with internal stakeholders to identify website requirements and manage changes accordingly.
- resolve website issues in a timely manner.
- Collaborate with the design and implementation team to ensure visual consistency and brand alignment.
- Oversee security measures to protect website data and prevent breaches.

Qualifications:

- Degree in computer science, information technology, or a related field.
- Strong knowledge of Google Workspace administration and best practices.
- Proficiency in web languages such as HTML, CSS, JavaScript, and relevant CMS platforms (Eg. WordPress, Joomla)
- Experience with Graphic design tools (Eg. Adobe Creative Cloud, Figma, Spline)
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Fluent in English

**Application Process**:
Please submit your résumé, portfolio, and anything else relevant to the position, including contact details for two professional references.

Join our team and help us continue to thrive in one of the world's most stunning destinations

Pay: From Rp1,000,000,000 per month