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IT Help Desk

1 month ago

Jakarta, Indonesia PT Prodia Widyahusada Tbk. (Prodia) Full time

Menjalankan order ticket yang masuk ke dalam sistem dan terselesaikan sesuai dengan SLA.

Menjalankan proses instalasi, konfigurasi, dan penerapan aplikasi baru / fungsi baru / upgrade / perbaikan perangkat infrastruktur ICT.

Memastikan layanan dan dukungan terhadap sistem aplikasi berjalan sesuai SLA.

Melakukan maintenance & monitoring secara berkala terhadap sistem aplikasi (software / hardware / network / data communication & backup).

Membuat laporan dan dokumentasi terkait asset management, FPIK, dan evaluasi kerja.
Minimum S1 Sistem Informasi / Teknik Informatika, min IPK 3.00

Usia maksimal 30 tahun.

Minimal memiliki pengalaman 2 tahun di bagian IT.

Menguasai basic networking & troubleshoot system.

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