Operations Supervisor

3 days ago


Jakarta, Indonesia DHL Full time

**Role Summary**

Supervise (on a daily basis) a ground/area operations team on a rostered shift basis ensuring that shipments enter and exit the country in accordance with network procedures and transit time standards.

**Main Responsibilities**
- Identify / track / adjust operation to meet route service (SQI) standards by auditing & measuring productivity (KPI) - Reroute / guide operations as necessary to meet operation changes & emergencies.
- Ensure timely and accurate distribution of inbound and/or outgoing freight daily, in accordance with established standards and procedures
- Establish / implement productivity, quality and cost measurements & strategies to achieve desired operational results
- Ensures sufficient staff resources, materials and supplies on hand at all times, orient, train, schedule, manage and recommend discipline for all operations staff
- Monitor operating plans in various distribution centers and allocate resources as necessary
- Ensure courier duty collectables are successfully collected each day
- Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
- Establish / maintain a proactive safety program in compliance with legislative requirements and the collective agreement

**Requirement**
- Bachelor degree with 3 years experiences in warehouse or on road operations in courier industry
- English communication in verbal and written
- Ability and experience in leading a team
- Computer and Microsoft Office literacy


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