Call Centre Administrator
2 months ago
**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**PRIMARY OBJECTIVES**:
The primary objective of the Call Centre Administration position is to provide operational and administrative support to the Corporate Marketing/ Minivacations team.
**PRINCIPAL RESPONSIBILITIES**:(_Included but not limited to)_
- Process tour bookings/reservations in Merlin
- Assist with reporting to the Corporate Marketing team
- Assist with the organizing and processing of rosters
- Importing and Exporting leads into the Ringnet dialer system, any other additional reporting requirements in this system.
- Provide Sales team with communication in regards to last minute tour bookings and cancellations, weekly tours reports, late check outs and any additional requests to the resort on behalf of guests.
- Ensure data integrity of systems and maintain accurate records to ensure departmental compliance with business and government standards and regulations.
- Display Count on Me Service to all internal and external parties
- Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the Wyndham promise.
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
- Adhere to all company policies and procedures
- Any other duties within your skill levels as requested by the company from time to time
**KEY POSITION CRITERIA**:
- Committed to providing excellent customer service at all times.
- Be detailed, accurate and thorough.
- Maintain a positive, can do attitude with the ability to self-motivate.
- Intermediate to advanced MS Office skills, particularly Microsoft Excel.
- Ability to work in a fast paced environment
- Good written and verbal communication skills with the ability to effectively respond to questions from managers, co-workers and guests.
- Ability to meet time frames and performance standards
- Ability to manage multiple tasks and be able to think laterally when problem solving
- Flexibility in working schedule, ability to work weekends, public holidays and evenings as required
- Be able to competently speak and write English and Thai language
- Provide a polite, concise and high level of service to all guests, members and individuals alike.
**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
-
Operations Director
6 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our client is one of the fastest-growing data centre providers globally. They develop and operates data center infrastructure in the dynamic digital economies of Asia including China, Singapore, India, Indonesia, and Japan. **Responsibilities**: - Ensure effective and efficient administration of daily data centre operations,...
-
Data Centre Country Head
7 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our Client is a a Multinational digital infrastructure Data Centre Design, Build and Operator. They are currently seeking expansion APAC-Wide. **Responsibilities**: - Create and Lead the Indonesia/APAC Data Centre Business. - Implement business plans for projects that fit within predetermined investment parameters in order to achieve...
-
Data Centre Security Manager
7 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our client is one of the fastest-growing data centre providers globally. They develop and operates data center infrastructure in the dynamic digital economies of Asia including China, Singapore, India, Indonesia, and Japan. **Responsibilities**: - Respond to security-related events, escalations, and other problems on the site. - When...
-
Call Centre Representative
5 months ago
Jakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full timeOur client, a leading contact center service company, is seeking a highly motivated Call Center Representative who is fluent in Korean to join their dynamic team in Bali. This role is ideal for Indonesian nationals who are graduates in Korean Literature or have proficiency in the Korean language. We welcome fresh graduates as well as individuals with up to 5...
-
Sales Manager
5 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About The Company**: Our client is one of the fastest-growing data centre providers globally. The company has grown rapidly organically and through investments in market-leading businesses, with over 130 data centres across key business markets including Singapore, China, India, Thailand, and the United Kingdom. As a Sales Manager, you will be responsible...
-
Managed Services Client Service Desk Administrator
5 months ago
Jakarta, Indonesia NTT Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Jakarta, Indonesia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Admin Cs Pekanbaru
5 months ago
Jakarta, Indonesia PT IT Service Centre Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Administration Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** Apa Saja **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...
-
Administrative Assistant
5 months ago
Jakarta, Indonesia Hiringmaps Full timeAdministrative Assistant(Water Park) The Administrative Assistant will support the General Manager - waterpark and fulfilment centre Operations team. The Individual will be organized, detail oriented, self-motivated, able to handle confidential information, as well as a demonstrated ability to respond to changing workloads and priorities. **What’s in it...
-
Customer Service
5 months ago
Jakarta, Indonesia PT IT Service Centre Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...
-
Customer Service Perbankan Pria Baground IT Dan
5 months ago
Jakarta, Indonesia PT. SWAKARYA INSAN MANDIRI CONTACT CENTER Full timelowongan kerja posisi Call centre - Pria usia max 35 tahun - D3/S1 semua jurusan - Paham excel dan IT (diutamakan) - Memiliki pengalaman di bidang call centre atau perbankan - penmnepatan di BSD tangerang BENEFIT: - Gaji pokok - tunjangan tetap - tunjangan makan - overtime - THR **Job Types**: Full-time, Contract **Salary**: Rp5,000,000 - Rp7,000,000 per...
-
Administrative Assistant
6 months ago
Jakarta, Indonesia Educational Aid International Full timeRole Description This is full-time on-site role for an Administrative Assistant located in the Jakarta Metropolitan area. The Administrative Assistant will be responsible for providing day-to-day operational support to our team. This includes duties such as answering phone calls, filing documents, managing schedules, and providing executive...
-
Administrative Assistant
6 months ago
Jakarta, Indonesia Educational Aid International Full timeRole Description This is full-time on-site role for an Administrative Assistant located in the Jakarta Metropolitan area. The Administrative Assistant will be responsible for providing day-to-day operational support to our team. This includes duties such as answering phone calls, filing documents, managing schedules, and providing executive...
-
Receptionist & Administrative Assistant
5 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: A regional consulting firm, with offices across the region is currently hiring a Receptionist & Administrative assistant for their Indonesia office. **Responsibilities**: - Provide administrative support to the Admin Department, as well as other departments when needed. - Provide excellent customer service while maintaining...
-
Secretary / Administration
3 weeks ago
Jakarta, Indonesia Fondaco Full timeFondaco is a company engaged in Dental Supplies industry, located in **APL Tower Podomoro City, West Jakarta**. Currently, we are opening the opportunities for young professionals to joining us. **URGENTLY REQUIRED**: **ADMINISTRATION** QUALIFICATIONS: - Female or Male, Max. 28 Years Old - Minimum D3 /S1 - Fluent in English both oral and written - Fresh...
-
Reporting Call Centre
5 months ago
Jakarta, Indonesia Ivosights Full timeIvosights is a Technology company which aim to leverage the implementation of IT as customer engagement platform. With the development of Ripple10 and Sociomile as our product champion, Ivosights has been able to deliver a product for its client to understand, engage, and delight its customer. As we aim to boost our growth target, we are looking for more...
-
Project Administrator
6 months ago
Jakarta, Indonesia PT. Feros Berkat Utama Full time**PT. Feros Berkat Utama** is looking for a _**Project Administrator**_. _Project Administrators_ handle the administrative functions of projects and programs. They oversee the project’s daily functions to ensure deadlines and compliance requirements are met, and report to Manager. **Responsibilities** As a _Project Administrator_, you are responsible...
-
Customer Support Specialist
2 weeks ago
Jakarta, Indonesia exabytes Full time**GROW your career with Exabytes**: We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career,...
-
Managed Services Client Service Desk Administrator
5 months ago
Jakarta, Indonesia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Administrative Clerk
7 months ago
Jakarta, Indonesia Huneety Co., Ltd. Full timeThe Administrative Clerk at PT Royal Trust is responsible for providing administrative support to various departments within the company. This includes managing and organizing documents, scheduling appointments, and assisting with general office tasks. The position reports directly to the Office Manager, ensuring smooth operations and efficient communication...