Call Centre Administrator

2 weeks ago

Jakarta, Indonesia Wyndham Destinations Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**PRIMARY OBJECTIVES**:
The primary objective of the Call Centre Administration position is to provide operational and administrative support to the Corporate Marketing/ Minivacations team.

**PRINCIPAL RESPONSIBILITIES**:(_Included but not limited to)_
- Process tour bookings/reservations in Merlin
- Assist with reporting to the Corporate Marketing team
- Assist with the organizing and processing of rosters
- Importing and Exporting leads into the Ringnet dialer system, any other additional reporting requirements in this system.
- Provide Sales team with communication in regards to last minute tour bookings and cancellations, weekly tours reports, late check outs and any additional requests to the resort on behalf of guests.
- Ensure data integrity of systems and maintain accurate records to ensure departmental compliance with business and government standards and regulations.
- Display Count on Me Service to all internal and external parties
- Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the Wyndham promise.
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
- Adhere to all company policies and procedures
- Any other duties within your skill levels as requested by the company from time to time

**KEY POSITION CRITERIA**:

- Committed to providing excellent customer service at all times.
- Be detailed, accurate and thorough.
- Maintain a positive, can do attitude with the ability to self-motivate.
- Intermediate to advanced MS Office skills, particularly Microsoft Excel.
- Ability to work in a fast paced environment
- Good written and verbal communication skills with the ability to effectively respond to questions from managers, co-workers and guests.
- Ability to meet time frames and performance standards
- Ability to manage multiple tasks and be able to think laterally when problem solving
- Flexibility in working schedule, ability to work weekends, public holidays and evenings as required
- Be able to competently speak and write English and Thai language
- Provide a polite, concise and high level of service to all guests, members and individuals alike.

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

  • Call Centre Operator

    2 weeks ago

    Jakarta, Indonesia Platinum Outsourcing Full time

    Exceptional written and spoken English required DO NOT APPLY if you do not have either IELTS or TOEFL qualifications. You must also have a minimum of 2 years experience in an English speaking CALL CENTRE ROLE. Inbound customer service, in addition to sales order entry and inbox management for Australian service management company. Platinum Outsourcing is...

  • Centre Manager taman Aries

    1 week ago

    Jakarta, Indonesia Indonesia Can Read (Indonesia Can Read) Full time

    Oversee the administration, operations and management of the Learning Centre. - Responsible for the growth and overall profitability of the Learning Centre (sales and marketing) - Responsible for target selling centre - Decision making with good business sense. - Proper delegation of tasks to staff. - Create a warm and comfortable environment for students...

  • Data Centre Security Manager

    3 weeks ago

    Jakarta, Indonesia WeNetwork Asia Full time

    **About the Company**: Our client is one of the fastest-growing data centre providers globally. They develop and operates data center infrastructure in the dynamic digital economies of Asia including China, Singapore, India, Indonesia, and Japan. **Responsibilities**: - Respond to security-related events, escalations, and other problems on the site. - When...

  • Data Centre Engineering Manager

    2 weeks ago

    Jakarta, Indonesia WeNetwork Asia Full time

    **About the Company**: Our client is one of the fastest-growing data centre providers globally. They develop and operates data center infrastructure in the dynamic digital economies of Asia including China, Singapore, India, Indonesia, and Japan. **Responsibilities**: - Subject Matter expertise for the Data Centre Electrical system - Manage critical...

  • Australian Centre for International Agricultural Research

    2 weeks ago

    Jakarta, Indonesia Australian Government Full time

    Ongoing, Full-time - IDR 17,047,075 - Jakarta, Indonesia **About the Australian Centre for International Agricultural Research (ACIAR)** ACIAR’s Indonesia country office located in Jakarta, has the responsibility for the effective delivery of the ACIAR program in Indonesia. The office provides support to ACIAR-managed collaborative research and...

  • Customer Video Call

    2 weeks ago

    Jakarta, Indonesia Mitracomm Ekasarana PT Full time

    Bertanggung jawab merespon seluruh pertanyaan nasabah, komplain, penjualan dan pembayaran dalam batas waktu yang telah ditentukan - Memberikan layanan yang baik dan tepat untuk semua kebutuhan nasabah - Memiliki kemauan untuk membantu nasabah - Memberikan respon dan solusi yang cepat terhadap semua keluhan nasabah. - Menindak lanjuti dan memastikan bahwa...

  • Quality Assurance Call Center

    3 weeks ago

    Jakarta, Indonesia PT Intrias Mandiri Sejati (IMS) Full time

    Persyaratan Male/Female Max. 30 years Minimum Education D3/S1 All Majors Have Experienced as Call Center or Customer Service Min. 1 year Can Speak English (Active & Passive) Have Skills in Making Presentations, Time Management, and High Interpersonal Able to Analyze Carefully Can Make Observations Proficient in Using Microsoft Office Accustomed to Making...

  • Senior Call Center

    2 weeks ago

    Jakarta, Indonesia Asia Outsourcing Services Full time

    Klien kami sebuah Perusahaan Perbankan Terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi: SENIOR CALL CENTER Penempatan: Jakarta Deskripsi Pekerjaan: - Menerima telepon dari customer untuk memberikan informasi, menangani permasalahan dan keluhan dari pengguna jasa layanan perusahaan Kualifikasi: - Pendidikan Min S1 - Pengalaman 2...

  • Managed Services Client Service Desk Administrator

    2 weeks ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Customer Video Call Perbankan

    2 weeks ago

    Jakarta, Indonesia Mitracomm Ekasarana PT Full time

    Bertanggung jawab merespon seluruh pertanyaan nasabah, komplain, penjualan dan pembayaran dalam batas waktu yang telah ditentukan - Memberikan layanan yang baik dan tepat untuk semua kebutuhan nasabah - Memiliki kemauan untuk membantu nasabah - Memberikan respon dan solusi yang cepat terhadap semua keluhan nasabah. - Menindak lanjuti dan memastikan bahwa...

  • Inside Sales Representative

    4 weeks ago

    Jakarta, Indonesia PT. Asaba Computer Centre Full time

    Asaba Computer Centre is looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. To be successful...

  • Senior Quantity Surveyor

    3 weeks ago

    Jakarta, Indonesia Capstone Recruitment Full time

    Senior Quantity Surveyor (Data Centres) Jakarta £100,000 - £110,000 + 20% Bonus + Benefits Capstone have partnered with a leading Hyperscale Data Centre Developer, who are looking for an exceptional Senior Quantity Surveyor. The postholder will work with the Design & Delivery and Commercial functions to support project whole-life cycle commercial...

  • Japanese Call Centre Operator

    3 weeks ago

    Jakarta, Indonesia Wyndham Destinations Full time

    **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel...

  • Administrasi - Call Center

    2 weeks ago

    Jakarta, Indonesia Exa Mitra Solusi PT Full time

    **Area Penugasan **: Slipi, Jakarta Barat **Kualifikasi**: - **Wanita**, usia maksimal **25** tahun - Min. **D3** segala jurusan - 1 tahun pengalaman **call center**: - Komunikasi baik dan efektif - Cepat beradaptasi - Mampu bekerja dibawah tekanan - Detail dan disiplin - Sehat jasmani dan rohani - Lancar mengoperasikan komputer **Deskripsi...

  • Telesales Wanita

    7 days ago

    Jakarta, Indonesia Holiday Call Centre - Cambodia Full time

    Persyaratan Mau kerjaan gampang dapat GAJI dan BONUS ??? Cukup RAJIN TELPON AJA !!! Kesempatan untuk dapat puluhan juta per bulan ada di tangan anda dan ada Jenjang karir untuk anda. Buruan gabung bersama kami !!! - Wanita usia min. 18 dan mak. 40 thn - PANDAI BICARA, Mampu berbahasa Indonesia yang baik dan benar - TIDAK GAPTEK - DISIPLIN BEKERJA SETIAP...

  • Sales Customer Relation

    7 days ago

    Jakarta, Indonesia Holiday Call Centre - Cambodia Full time

    Persyaratan Penempatan Cambodia - Wanita usia min. 18 dan mak. 35 thn - PANDAI BICARA, Mampu berbahasa Indonesia yang baik dan benar - TIDAK GAPTEK - DISIPLIN BEKERJA SETIAP HARI - TARGET ORIENTED - Mampu bekerja dibawah tekanan - Memiliki kepribadian yang AMBISIUS, antusiasme tinggi dan penuh percaya diri - Dapat mengoperasikan Ms Office. - Memiliki percaya...

  • Administrative Assistant

    7 days ago

    Jakarta, Indonesia Hiringmaps Full time

    Administrative Assistant(Water Park) The Administrative Assistant will support the General Manager - waterpark and fulfilment centre Operations team. The Individual will be organized, detail oriented, self-motivated, able to handle confidential information, as well as a demonstrated ability to respond to changing workloads and priorities. **What’s in it...

  • Administrative Assistant

    2 weeks ago

    Jakarta, Indonesia Educational Aid International Full time

    Role Description This is full-time on-site role for an Administrative Assistant located in the Jakarta Metropolitan area. The Administrative Assistant will be responsible for providing day-to-day operational support to our team. This includes duties such as answering phone calls, filing documents, managing schedules, and providing executive...

  • Sales Administrator

    1 week ago

    Jakarta, Indonesia PT Aims Progrez Full time

    **Create price quotation**: - **Prepare administrative documents for sales, including tenders**: - **Maintain customer relationships and loyalty**: - **Find and contact new potential customers, including doing cold calling**: - **Explain the solutions offered by the company to customers or potential cu** **Job Types**: Full-time, Temporary Contract...

  • Receptionist & Administrative Assistant

    1 week ago

    Jakarta, Indonesia WeNetwork Asia Full time

    **About the Company**: A regional consulting firm, with offices across the region is currently hiring a Receptionist & Administrative assistant for their Indonesia office. **Responsibilities**: - Provide administrative support to the Admin Department, as well as other departments when needed. - Provide excellent customer service while maintaining...