Official Account Operation Manager, Tiktok Shop

5 months ago

Jakarta, Indonesia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

In this role you will drive consumer traffic into our platform with an aim to convert them via the planning and executing the different levels of our annual campaign calendar for the marketplace, specific categories or brands.

Join us as we drive the future of e-commerce here at TikTok.

**Roles & Responsibilities**:

- Develop a long-term operation strategy for the account, responsible for the GMV result and daily plan.
- Monitor LIVE's real-time performance and adjust strategies in a timely manner.
- Product BD, contact sellers for product selection, and price negotiation.
- Special LIVE sessions design and execution, landing platform, and industry resources.
- Organize, analyze data, output methodology and insights, organize and share on regular meetings.
- LIVE scheduling, LIVE team attendance management.
- Deal with account violations and handle traffic issues.
- Learn the basics of TTAM and set up daily ad groups.

**Qualifications**:

- Over 3 years of e-commerce experience in MCN/TSP/EC platforms or Brand EC departments. Preferably experienced in livestreaming/short video practical operations.
- Minimum Bachelor's degree required, with proficiency in both English and local Indonesian languages.
- Strong sense of fashion industry trends.
- Skillful in analyzing problems by combining and interpreting data, with keen attention to detail and effective problem-solving abilities.
- Exceptional interpersonal and negotiation skills for collaborating with sellers.
- Adept team player, quick learner, adaptable to changes, with a positive work attitude and the ability to collaborate effectively.
- Proficiency in Excel and PowerPoint.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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